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Work Background
Arizona Department of GamingHuman Resources Manager
May. 2024United States
Arizona Department of Veterans ServicesRecruiter and Compensation Analyst
Aug. 2023 - May. 2024Phoenix, Arizona, United States
KETCHIKAN GATEWAY BOROUGH SCHOOL DISTRICTHuman Resources Manager
Nov. 2021 - Aug. 2022Ketchikan, Alaska, United States
FREIHEIT ArchitectureSenior Human Resources Business Partner
Feb. 2020 - Nov. 2020Bellevue, Washington• Created return to work COVID-19 office plan that was in line with Washington State, OSHA and CDC guidelines.
• Developed program benchmarks and created metrics around company initiatives which could then be analyzed in order to make best business decisions resulting in a savings of $2 million.
• Partnered with leadership team to understand and execute the organizations human resource and talent strategy particularly as it related to current and future talent needs, recruiting, retention, and succession planning. • Developed annual budget, department strategies to grow department and organization. • Handled employment- related inquiries from applicants, employees and managers, referring to complex and/ or sensitive matters. • Automated contact management systems to increase customer satisfaction. • Maintain documentation of events to ensure consistent and accurate employee relations records.
• Collaborate with Executive team and Human Resources in problem solving for organizational challenges and cultivation/preservation of the corporate culture.
• Reconcile CEO/BOD budgets resulting in restructure of organizational goals. • Exercise discretion and sound judgment regarding highly confidential corporate and personal information.
• Ensure employment relationship issues are resolved according to the company’s best practices, culture, core values and in accordance with employment laws and regulations.
DSI, LLCProgram Manager- Sales and Marketing
Sep. 2018 - Feb. 2020Edmonds, Washington• Increased sales by 25%. • Developed Budget and Marketing Scope to drive marketing efforts; created organization strategic plan to drive operations, sales, and all marketing efforts. • Created reseller plan to promote international sales, managed sales within China, Vietnam, South Korea and many other countries. • Analyzed current pricing and purchasing patterns to create new offerings to drive sales. • Automated contact management systems to increase customer satisfaction.
Flour & GirlOwner
Feb. 2016 - Dec. 2018Greater Seattle AreaLaunched new company; developed products and marketing plan, hired, trained, and managed sales staff, cultivated vendors, executed sales ideas, and organized events. Identified market niches, priced goods and services, maintained records and managed bookkeeping. Analyzed sales and expense statements for cost savings as well as possible value-added services. Key Accomplishments: • Built a profitable 6 figure business in less than two years with no debt. • Created social media/marketing buzz and “customer-centric” culture of communication, collaboration, and customer satisfaction; received rave industry reviews.
zulilyVendor specialist
Jul. 2014 - Jul. 2015Greater Seattle AreaCultivated and responsible for onboard new high-touch vendors and products. Managed business processes from purchase orders to product receipt. Provided vendors with tools needed to help them be successful and offer Zulily clients the products they desired. Worked cross-functionally with operations and merchandising teams to improve performance and solve problems. Key Accomplishments: • Developed strategic plan to allow vendors to select the events they wanted to participate in to increase shipping rate and order accuracy. • Drove reconciliations to expedite vendor payments.
Instant ImprintsAccount Executive/ Office Manager
Mar. 2010 - Mar. 2011Redmond, Washington, United StatesDeveloped the sales/marketing department from the ground up. Hired and trained sales and production staff; responsible for sales in a high-pressure, deadline-driven environment. Designed and executed sales and marketing CRM system and proprietary software. Developed new accounts and maintained business relationships with new and existing accounts. Created sales presentations, negotiated contract terms, and closed sales. Provided exceptional customer service. Managed the front office. Key Accomplishments: • Designed presentations to showcase products and services. • Expanded the business into larger market partnerships with companies like Microsoft, Amazon, Starbucks and local hospitals. • Tripled revenue in 6 months.
US NavyCommand Career Counselor
Feb. 2005 - Jun. 2009Bremerton, Washington, United StatesAssisted command in organization and implementing an aggressive recruiting enlistment and career information program. Supervised and coordinated interviewing and counseling efforts. Gave presentations to civic groups, naval personnel, and family on advantages of career in U.S. Navy. Coordinated monthly indoctrination program. Learned the dedication and commitment to doing a job well – values that shaped who I am and that I will carry with me forever. Key Accomplishments: • Created and organized 27 retirement and reenlistment ceremonies for senior personnel. • Led nine training evaluations for Naval Base Kitsap employees resulting in 500 sailors being compliant with government guidelines.
• Awarded the Navy Marine Core Achievement Medal within first 6 months.
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