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Work Background
State of New JerseyPortfolio Sr. Project Manager
Oct. 2024Remote• Led a digital transformation portfolio with a budget of $ 1.5 M+ to enhance user experience across 50 state SaaS/e-commerce applications.
• Managed web and mobile platforms to optimize functionality and drive customer engagement.
• Implemented strategic initiatives to streamline processes and improve overall efficiency.
ETSSr. Scrum Lead Program Manager
Mar. 2024 - Sep. 2024Princeton, New Jersey, United States* Led a digital Agile transformation for a SaaS/e-commerce product, driving $1M+ revenue growth in six months through AI and monetization strategies. Implemented a Salesforce e-commerce cloud solution, enhancing user experience and global reach. * Spearheaded large-scale digital initiatives, optimizing cross-functional collaboration and technical outcomes. Improved engineering efficiency through process frameworks, reducing defects and enhancing development. *Managed risk and compliance strategies, ensuring business performance optimization.
MicrosoftPortfolio Manager- Consultant
Oct. 2023 - Jan. 2024Remote* Spearheaded the development and implementation of a Portfolio and Program Management Framework, aligning Microsoft’s enterprise-wide strategies with business objectives, including the expansion of Chat GPT and AI Copilot. * Introduced AI-driven program management frameworks that optimized performance metrics, resulting in a 30% improvement in decision-making efficiency and ensuring high operational standards across technical projects.
The Walt Disney CompanyProgram Portfolio Manager
Sep. 2022 - Sep. 2023Lake Buena Vista, Florida, United StatesDigital Transformation Leader: Orchestrated a portfolio of projects driving digital transformation across mobile apps and business intelligence dashboards. Managed a budget exceeding $4 million, with projected revenue of $9 million over the next five years. PMO Process Enhancement: Implemented and refined PMO standards and processes, ensuring effective management of budgets, status reporting, resource planning, execution, testing, vendor relationships, and risk mitigation. Operational Optimization: Spearheaded digital initiatives to enhance business operations, elevate customer experiences, and drive continuous improvement within the organization.
ThriveDX (formerly HackerU)Sr. Portfolio/Program Manager (acting as)
Mar. 2022 - Aug. 2022Remote
ThriveDX (formerly HackerU)Sr. Project Manager
Aug. 2020 - Mar. 2022Remote- Strategic Portfolio Leader: Orchestrated the development of projects and products, leveraging cutting-edge technology to enhance our global cybersecurity company. - Managed the customer information system journey, preparing future leaders for the high-tech market. Notably, the e360 Salesforce implementation drove last year’s revenue to an impressive $108 million.
Makinen Inc.Senior Strategic Operations Advisor
May. 2018 - Aug. 2020Pompano, FLoridaStrategic Transformation & Digital Innovation: Led a strategic alliance that influenced business decisions and accelerated digital transformation, leveraging cloud solutions to optimize operations and drive company initiatives. Operational Excellence & Problem-Solving: Designed and implemented practical solutions to complex challenges, enhancing efficiency, streamlining processes, and identifying new growth opportunities. Global Expansion & Revenue Growth: Positioned the organization for growth in China through lean process strategies and championed a new product line to diversify revenue streams. Enterprise Portfolio Leadership: Managed an $80M+ portfolio of large-scale global projects for Royal Caribbean’s preferred vendor, driving digital transformation and PMO optimization, contributing to a threefold revenue increase within a year.
InterfellSr. Program- Project Manager Consultant
May. 2018 - Aug. 2020Plantation, Florida Lead key project initiatives to prepare the organization to triple the business revenue in one year to 80+ million-dollar worldwide projects by adopting digital transformation initiatives.
Magic LeapInformation Technology Program Project Manager
May. 2018 - Aug. 2018Plantation, Florida, United StatesLed several program initiatives to support the release of “Magic Leap One”, a futuristic pair of augmented reality (AR) glasses to mitigate risk for 2.3 billion company products.
InterfellUS Partner
Oct. 2017 - Jul. 2020Plantation FloridaInterfell Solutions: - Offering comprehensive business assessments, project scoping, and end-to-end IT product development. - Our expertise spans SAAS, cloud re-engineering, mobile solutions, and more.
- Talent Acquisition: Tap into Latin America’s top talent pool through our recruiting platform. Efficiency Partner: With Interfell’s support, achieve faster project delivery while optimizing resources.
Johnson ControlsSr. PMO-Project Manager Consultant
Oct. 2017 - Apr. 2018Boca RatonSales Program Success: - Spearheaded the delivery of a sales program application, mitigating over $10 million in losses. - Achieved improvements in customer experience, compliance risk prevention, operational efficiency, and contact data accuracy.
Knowledge ConveySenior Project Manager
Oct. 2016 - Sep. 2017Fort Lauderdale- eCommerce Reengineering: Successfully revamped an eCommerce website for seamless credit card transactions. - Customer Growth Strategist: Developed effective strategies for training programs and consulting services. - Microsoft Project Instructor: Led Microsoft Project 2016 training.
MicrosoftGlobal Program/Project Manager Consultant
Mar. 2016 - Sep. 2016Miami/Fort Lauderdale AreaProgram Portfolio Framework Innovator:
- Designed and executed a project prototype and framework, enabling large-scale initiatives within the Worldwide Customer & Partner Experience Division. - Leveraged Project Management Office guidelines to initiate new projects while proactively mitigating risk
Brightstar Corp.Global IT Sr. Project Manager
Oct. 2013 - Nov. 2015Miami/Fort Lauderdale AreaCompleted several global IT projects of over $1 million, following the SDLC framework for an IT infrastructure & Security, a data/systems integration for a Dynamics ERP solution, a single sign-on for Dynamic CRM, and SalesForce enhancement.
MicrosoftProject Manager- Services
Sep. 2011 - Jul. 2013Fort Lauderdale, Florida• Helped increase profits,and revenues for over $12. 5 million dollars. Helped reinforce department efficiency after restructuring business operations, implementing efficient procedures and reducing contract processing time. • Managed over 23 indirect reports; supervising their contract deliveries and tasks. Escalated internal issues and defining contract milestones. Resolved issues and conflicts, scheduling and monitoring reviews. • Increased revenue over 15% of expected target budget after performing excellent operation management of a large virtual team spread out in 20 Latin American countries.
MicrosoftProject Manager- SMSP- OEM-CPE
Jul. 2010 - Jun. 2011Fort Lauderdale, FloridaEfforts contributed to surpassing the FY budget by $12.5M by mitigating financial risks and increasing clientele base through excellent management of a large virtual team located in 20 Latin American countries • Increased sales over 7.2 % YoY and revenue after re-designing a business financial system and implementing more efficient procedures for report systems analysis. • Worked with over 16 Senior Managers to define business requirements and design a new financial application reports and dashboards. Facilitated internal sessions and meetings with stakeholders until the application was 100 % implemented and completed. • Elevated the level of satisfaction of more than 250 Distributors and Small/Medium Partner channels by 33% in Central America, the Caribbean and Latin America. Managed complex marketing project strategies including; social media synchronization efforts, and provided insightful business recommendations.
MicrosoftProject Manager- Servers and Tools
Sep. 2009 - Aug. 2010Fort Lauderdale, Florida• Successfully increased product penetration up to 33% in the region after analyzing over 250 accounts of existing contracts and implementing business strategies in Latin America and the Caribbean region. .
• Worked with stakeholders and defined business intelligence strategies to increase product penetration and overall revenue.
MicrosoftProject Manager -Public Sector -Education
Dec. 2008 - Aug. 2009Fort Lauderdale, Florida• Increased business opportunities up to 300% after re-engineering and analyzing an internal tracking system and managing several business operations that implemented much more efficient procedures by identifying overlooked processes. • Re-engineered a web portal after identifying business process gaps and introducing a new functionality to run a complex operational process for a public sector project that managed over 330 k computers set up with several distribution channels.
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