LetMeRepair Service and Consulting (Pty) LtdCustomer Service Manager
Nov. 2009 - Dec. 2014George, Western Cape, South AfricaManaging all things related to customer service, from our Call Desk to Key Accounts, and Escalations teams (+30 heads at its peak). Ensuring that we maintain our KPI's and focus on customer support and satisfaction levels. Services revolved around Managed Service concepts, Walk-in concepts, as well as sale orders.