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Work Background
Medline Industries, LPDistrict Sales Manager
Jan. 2024
Medline Industries, LPField Sales Trainer
Oct. 2021 - Jan. 2024In addition to managing my territory, I also train new reps how to best utilize their time and resources to become successful reps at Medline.
Medline Industries, LPPost-Acute Sales Representative--Northeast
Jun. 2019 - Jan. 2024Northfield, IllinoisSpecializing in the Post-Acute market, my primary customers are EMS, Skilled Nursing, Assisted Living, Home Health/Hospice, Behavioral Health, PACE, and HME providers. . I partner close with my customers across the continuum of care to provide an open, honest, and trustworthy relationship combined with over 20 years of experience to help improve outcomes, increase revenue, and decrease spend.
Medline Industries, LPDirector Of Sales Operations, National Accounts and Homecare, Post Acute Care Sales
Jan. 2017 - May. 2019Northfield, IllinoisContinuing my national account director-level management position while also utilizing my management and process-improvement successes to further develop and enhance Medline's sales operations for our Homecare business partners.
Medline Industries, LPDirector of Sales Administration, National Accounts, Post Acute Care
Jan. 2008 - Dec. 2016Mundelein, IllinoisResponsible for managing a team of analysts, a team of account service representatives, a systems coordinator, and the department administrative assistant in order to help support the retention and growth of our customer base in Long Term Care National Accounts. I am a strong leader and support my employees by mentoring and coaching them in their career at Medline. I am a firm advocate of promoting from within and I thoroughly enjoy seeing my employees develop, grow, and subsequently embark on new adventures above and beyond their current role. I managed over $450,000,000 in sales and 150+ National Account groups. I managed local personnel as well as a team of remote employees.
Medline Industries, LPSales Business Analyst, National Accounts, Post Acute Care
Jan. 2007 - Dec. 2007Mundelein, IllinoisWhen I was originally asked to join the Post Acute National Accounts team, they were not quite sure what the job specifics were; they just knew they needed help and support. So, as the department's first analyst, I defined the role. Using my Medline colleagues as contacts, I asked many questions of what was needed and I learned along the way. I created the operating procedures in place today and finally defined what an analyst in this department had responsibility for. Since I was assigned to two Sales VPs, I gained valuable knowledge in communication, setting expectations, and business acumen. With the assistance of the Analyst role, the Sales VPs were able to successfully meet (and exceed) their goals, thus growth ensued. As a result of this continued success, personally and for the department, I was promoted to managing the department's operations.
Medline Industries, LPSales Business Analyst, Acute Care Sales
Nov. 2005 - Dec. 2006Mundelein, IllinoisAs the Acute Care Business Analyst, I was responsible for auditing and processing sales representative compensation adjustments, commissions, and sales credit. During my time in this role, I recognized a desire to work with customers again. I missed the personal interaction and feeling of positive impact my work was contributing to the business. I left this position to become the first Business Analyst for Post Acute Care's National Accounts department.
Medline Industries, LPRebate Coordinator, Distributor Sales, Acute Care
Dec. 2001 - Nov. 2005Mundelein, IllinoisAs the Acute Care Distributor Rebate Coordinator, I processed all inbound sales tracings and rebate reconciliations, calculated and performed rebate denial collections, and calculated and processed sales representative's sales credit and commissions. I made it a personal mission to better our current processes. I worked intimately with I/S to implement our current procedures into SAP. I also created all training documentation and trained co-workers and management on the new system. Upon completion of this large project, I felt the desire to push myself towards new challenges.
Medline Industries, LPDedicated Service Rep, Customer Service
May. 2000 - Dec. 2001Vernon Hills, IllinoisI was invited to become one of Medline's first Dedicated Service Reps. This role was assigned to 3-4 sales reps and we were each given 3 top-producing accounts to manage. The DSR was responsible for building a relationship with these accounts by providing top-notch service. I wanted to grow further within Medline so I accepted a position in the corporate office as a Rebate Coordinator.
Medline Industries, LPCustomer Service Representative
Nov. 1999 - May. 2000Vernon Hills, IllinoisI began at Medline as a Customer Service Representative. I assisted customers with product information, order placement, order tracking, pricing, and returns. I also assisted our sales force with similar tasks as well as placing and tracking sample orders.
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