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Network Power<100 people
Roles
🎥100%
Entertainment
💬100%
Customer Service
🖋️100%
Copywriting
Geos
🇷🇴100%
Romania
Work Background
RetarusEDI Support Specialist
Mar. 2023 - May. 2024Timişoara, Timiş, Romania• Monitored and troubleshot EDI transactions, ensuring seamless data exchange
and preventing disruptions in critical business processes.
• Analyzed and adjusted mappings, source code, and scripts, improving
transaction accuracy and system efficiency.
• Diagnosed and resolved errors in EDIFACT, XML, and IDOC formats, ensuring
compliance with data standards and minimizing processing delays.
• Collaborated with development and implementation teams, providing
insights to enhance system functionality and improve client satisfaction.
• Created and maintained detailed documentation, streamlining onboarding
for new team members and reducing resolution time for common issues.
• Managed EDI certificates - AS2 ,OFTP and HTTPS
Unifiedpost GroupTechical Support Analyst - Payments
Jan. 2022 - Mar. 2023Timişoara, Timiş, Romania• Investigated and resolved production issues affecting payment services,
ensuring minimal disruption and quick turnaround times.
• Analyzed logs and system reports using tools like Splunk, pgAdmin, DBeaver,
and CloudBeaver, identifying root causes of transaction failures.
• Created and optimized SQL queries to extract and analyze data, improving
efficiency in troubleshooting and reporting.
• Enhanced internal documentation for troubleshooting processes, improving
team efficiency and reducing resolution times for recurring issues.
HELLACAD System Administrator
May. 2019 - Jan. 2022Timişoara, Timiş, Romania• Managed CAD system operations, ensuring software functionality and
troubleshooting technical issues to maintain system readiness.
• Administered user access and authorization, providing role-based permissions
and maintaining security compliance.
• Installed, tested, and implemented software updates for CAD applications
(Catia, NX, Speos), ensuring optimal system performance.
• Supported remote users via RDP and Ivanti Endpoint Manager, resolving
system-related issues efficiently to minimize downtime.
AtosMainframe Operator
Oct. 2017 - May. 2019Timişoara, Timiş, Romania• Supervised and managed mainframe operations, handling job scheduling and
incident resolution for international clients.
• Troubleshot failed jobs, performing output analysis, restarts, restages, and
step/procstep adjustments to ensure continuity.
• Conducted weekly IPL (Initial Program Load) across multiple LPARs, ensuring
system stability and performance.
• Utilized ISPF to edit JCL scripts, ensuring smooth execution of automated
workflows and batch processes. Also used CA7,CA Scheduler, Tivoli Workload Scheduler
AtosNetwork Engineer
Nov. 2016 - Sep. 2017Timişoara, Timiş, Romania• Provided 1st-level technical support for LAN, WAN, and WLAN infrastructure,
ensuring minimal network downtime
• Monitored network performance and incidents using Spectrum, escalating
critical issues to 2nd-level support when needed
• Managed tickets in ServiceNow (SNOW) and SDM, ensuring timely resolution
of network-related issues
• Coordinated with clients and third-party vendors, facilitating communication
and troubleshooting for Dutch and Belgian customers.
Ministerul Afacerilor Interne RomâniaPolice Officer
Aug. 2010 - Oct. 2016Timişoara, Timiş, Romania
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