Lynden IncorporatedMultiple Positions
Sep. 2006 - May. 2014Dallas/Fort Worth AreaDistrict Manager, Lynden International, Dallas: P&L responsibility as well as management of all operations and sales for North Texas and Oklahoma for a multi model transportation firm. Vendor and supplier management and negotiations, negotiate customer pricing and services, and represented the firm at marketing and networking functions. Developed and measured operational best practices, assisted account executives in the sales process, developed relationships with key clients, and benchmarked contractor performance. Service Center Manager, Lynden Transport, Soldotna, AK: Facility management for LTL & FTL terminal. Managed collectively bargained employees, non-represented employees, and contractors. Cross docking, route planning, customer service, yard operations, and customer service all directly reported to me. Led cross company team to monitor and improve operational metrics and measurable performance goals. Account Manager, Lynden Transport, Anchorage & Kenai AK: Responsible for sales and account oversight of new and existing customers in the LTL, FTL, heavy haul, and project transportation. Profiled customers, presented and negotiated pricing, managed relationship, and handled all customer service issues and disputes. Inbound Operations Supervisor, Lynden Transport, Anchorage: Responsible for all of the routing, cross docking, and shipment flow for large LTL facility, employee recruitment and training, shift planning, and final delivery performance. Developed and maintained routing strategy and customer database for the entire company, as well as travelled and trained other stations on best practices for inbound operations.