SAPIt Support
Sep. 2012 - Mar. 2013Greater Buenos Aires, Argentina(Biannual Contract)
Personalized SAP user support (Bilingual)
Telephone answering for users. Worked with Microsoft Office 2007/2010, Windows, external and internal internet connections. Knowledge of IOs Systems (Apple devices).
Clients handling and care in critical situations, assistance during big company changes. Business network connections management, including VPN, WiFi, LAN connections.
Knowledge in SAP Systems, including CRM, TRV, SRM, ISP, SAP GUI.