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Work Background
FreemodelProject Director
Apr. 2025Fort Worth, Texas, United States
John Houston Custom HomesDirector of Application Development & IT Operations
Jul. 2020 - Jan. 2024Dallas-Fort Worth MetroplexLed IT & Application Development initiatives in the areas of IT service management, business intelligence, program delivery, and high-level solution architecture. Provided strategic direction and execution to business department heads and IT delivery team members to achieve organizational vision, goals, and strategy.
Rayne BuildsBusiness Operations, Project and Construction Management Consultant
Mar. 2019Dallas–Fort Worth metroplex, Texas, United StatesPartnering with residential and commercial construction companies leading business operations, strategic growth, construction management, and project management.
BIOWORLD MERCHANDISINGSenior Director of Mobile Applications - Product Experience
Jan. 2019 - Mar. 2019Irving, Tx
BIOWORLD MERCHANDISINGDirector of Mobile Applications - Connected Devices
Feb. 2018 - Jan. 2019Irving, TX★ Established the application development organization within the One61 Technology Division, from the ground up, to build mobile applications and innovative tech products driven by human interaction and designed for rich consumer experiences. ★ Assembled a team of App Development and UI/UX high performers and after one week, assumed authority over Hardware, Software, and Firmware Engineering. ★ Brought stability to underperforming projects, restoring progress. ★ Improved the effectiveness and reliability of the company’s FoundMi tracker and related application. ★ Introduced Agile Scrum methodologies while resolving issues with personnel, processes, and tools to improve the company’s Smart Watch product. ★ Launched and maintained products that led to new B2B accounts purchasing over 60,000 devices.
CBREScrum Master, Digital & Technology
Sep. 2017 - Feb. 2018Dallas/Fort Worth Area★ Directed and coached teams in the United States and EMEA and fostered the implementation of Agile methodologies throughout the company. ★ Provided clear role definition and insights into responsibilities to drive improved collaboration and cooperation between teams. ★ Worked with multiple Scrum teams, overseeing product development, project scope, resources, budgets, Scrum processes, issue resolution, and documentation. ★ Partnered with corporate leaders and stakeholders in the Agile Center of Excellence to accelerate the adoption of Agile best practices.
CheapCaribbean.comManager, Digital Quality Assurance
Nov. 2013 - Jun. 2017Plano, TX★ Responsible for leading the improvement of teams, tools, processes, and architecture based on Agile frameworks following the company’s acquisition by Apple Leisure Group. ★ Contributed to all phases of product life cycle management, including specification reviews, design reviews, and user acceptance testing. ★ By 2017, expanded authority to manage 10 teams worldwide with budgets of as much as $3M; supervised eight direct report employees and contractors, with matrixed authority over 15 developers, project managers, business analysts, and QA personnel. ★ Defined teams, strategies, methods, and frameworks for Quality Assurance, Automation, and Testing. ★ In the role of SAFe Change Agent and Lean Agile Leader, deployed enterprise-wide change, learning, growth, and rapid delivery processes for 10 Scrum teams and 160 team members worldwide. ☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲
JCPenneyCE Stores Innovation - QA Team Lead, Program Lead, Test Portfolio Mgr (SE2)
Mar. 2011 - Nov. 2013Dallas/Fort Worth Area★ Secured a series of promotions to positions of increased influence, authority, and accountability. ★ Maintained authority over 25 direct reports while administering a $4M budget. ★ Managed associates and contractors, with accountability for project assignments, schedules, resource planning, budget, and forecasts. ★ As Program Lead, developed and deployed a testing strategy for the department. ★ As Test Portfolio Manager, led test team members contributing to the success of multiple projects. ☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲
JCPenneyCE Stores Innovation - QA Program Lead, Test Lead (SE1)
Jan. 2009 - Mar. 2011
JCPenneyAssociate Software Engineer (ASE)
Apr. 2007 - Dec. 2009Dallas/Fort Worth Area
JCPenneyIT Consultant
Aug. 2005 - Apr. 2007Dallas/Fort Worth AreaConsultant - Software Quality Assurance Engineer
Radiant SystemsIT/Staging Technician, Project Manager
Sep. 2003 - Apr. 2005
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