Jay Jarvis-Lee - Business Analyst,

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Work Background

CereCoreImplementation Consultant

May. 2023United KingdomAs part of a team deploying Meditech Expanse to transform patient care and streamline clinical operations at HCA, I serve as a Subject Matter Expert (SME) in clinical documentation. My expertise spans Meditech Expanse’s nursing and clinical build, including the integration of order communications, scheduling, theatres, ePMA, and ED modules. Key responsibilities include collaborating with stakeholders to define clinical content and process interpretation, conducting requirements analysis, defining project scope, and documenting system designs. I also focus on process mapping, identifying opportunities for business process improvements, and configuring system modules, such as PCS, PCM, AMB, ORM, EDM, and CWS. As the project progresses, I contribute to writing and executing unit and integration tests, while providing strategic guidance to leadership on project planning and issue resolution.

CivicaInfoFlex Implementation Consultant

Jan. 2021 - May. 2023In this role, I served as Project Manager for the first-of-its-kind Pre-Assessment Module at Mid and South Essex Hospital, led the development of Stratified Follow-Ups at Buckinghamshire Healthcare NHS Trust, and oversaw the rollout of a Patient Portal at Greater Manchester Cancer Alliance. I managed comprehensive project plans, facilitated Visioning/Guiding Principle sessions with clinical stakeholders, and provided guidance on change management processes. Additionally, I played a key role in developing business cases, assessing product costs and resources, ensuring project timelines were met, and analysing business practices to implement electronic document and records management systems.

AllscriptsImplementation Consultant

Oct. 2017 - Jan. 2021Manchester, United KingdomI acted as the Clinical Documentation SME for the Solution Blueprint, collaborating with the Authority Programme Manager and Technical Lead to review and refine the service scope. I participated in data collection, validation, and system migrations between environments while supporting clients in assessing and defining their processes. I also developed reusable UAT and End User Test Scripts, ensuring that issues were identified and resolved prior to the next phase. Additionally, I managed the configuration of clinical documents and core builds across all environments and provided comprehensive Go-Live support to address issues promptly.

Sandwell and West Birmingham Hospitals NHS TrustBusiness Analyst

Mar. 2017 - Jul. 2017In this role, I was responsible for analysing existing business practices and delivering solutions to implement an electronic document and records management system, fostering growth and improving operational efficiency within the hospital.

King's Mill HospitalBusiness Analyst

Sep. 2016 - Mar. 2017Mansfield, Nottinghamshire, United KingdomOriginally brought in for a gap analysis prior to a merger with Nottingham University Hospital, I continued in a Business Analyst capacity to develop and implement Standard Operating Procedures related to the Medway PAS system. I was also a key member in data trust projects that ensured smooth operational integration.

The Clatterbridge Cancer Centre NHS Foundation TrustApplication Analyst

Oct. 2015 - Aug. 2016Responsible for the creation and delivery of all nursing documentation for the hospital including discharge summary that are sent to GP's. I work well within my team to ensure all deadlines are met and the documents created enable nurses to carry out patient care in a swift and efficient manner. My day-to-day duties include: • Designing, developing and maintaining nursing assessments and clinical documentation within the PCS (patient care system) ONC (oncology) RAD (radiology) and PCM (physician care manager) module • Creating and developing the inpatient and outpatient discharge summary for the hospital • Creating future state process mapping, benefits realisation and standard operating procedure development. • Unit testing and system integration testing within the modules I worked on including enhanced unit testing for high risk assessments • Liaising with nurses to ensure documentation built is done so in a way that will allow them to carry out their duties as a nurse • Weekly conference calls with Meditech specialists overseas to develop ongoing functionality and enhancements • Developing and executing high level test scripts for my module to ensure the system is working as designed • Supporting data migration to ensure all information is correct including creating and updating mapping documents • Testing computer information systems in both a test and live environment and troubleshooting malfunctions as they occur • Validating and maintaining data held within the system • Configuration of the person/profile build for Meditech users along with access levels • Creating PIN’s for clinical users to allow prescribing within the system • Editing, amending and testing NPR reports • Involved in Pre and post go live planning including mapping of migration • Identifying and triaging clinical risks within the system • Weekly meetings with trainers to share the design and business process’ to enable them to provide quality effective end user training to trust staff

Alder Hey Children's HospitalClinical systems developer

Oct. 2013 - Oct. 2015Liverpool, United KingdomResponsible for delivery of Inpatient & Day case work-stream including discharge, bed management and all transfers in and out of the hospital from planning, building and testing right through to the completion of Go-Live. My day to day responsibilities included: • Being involved in weekly high level review meetings with project manager, trust owners and other core team leads • Leading the design, creation and testing of the discharge letter for the hospital, including liaising with outside vendors to ensure deadlines are met • Liaising with trust leads to sign off business process' for my module including all transfers in and out of the hospital • Designing, developing and maintaining training materials for Bed management team along with training sessions • Supporting the hospital in identifying the operational benefits of the system and incorporating this into business change plans • Identifying relevant policies and procedures governing the safety of patients, staff and others are implemented and adhered to during the creation of SOP’s • Providing Pre and Post live support to hospital staff • Planning and preparing system build for Phase 2-move Into the New Children's Health Park • Working alongside trust owners by offering IT support to develop a strategical plan on moving all patients from the current hospital to the New Children's Health Park • Delivery of training to Daycase staff including master classes covering key ward clerk roles and responsibilities with supportive guides • Part of the team that developed policies and standard operating procedures to help improve the current standard of working • Aanlysed complex information, data and facts, considering a range of options (which may conflict) and report to my project manager. During my time at Alder Hey, I gained basic knowledge of the Community Wide Scheduling module & helped in building and setting up clinics as well as theatre schedules and navigating around the ORM (operating room management)module.

Alder Hey Children's HospitalHealthcare Assistant

Oct. 2011 - Oct. 2013Liverpool, United KingdomAs a healthcare assistant on the Transitional Care Unit at Alder Hey I cared for children who were respiratory compromised and required the support of mechanical ventilation. I am trained in operating the Nippy and Trilogy ventilators, caring for a ventilated child, feeding children through a gastrostomy site and caring for a child with a tracheostomy; including tube changes and tracheostomy cares. Due to the nature of my job I had to communicate with members of the multi-disciplinary teams about my patient to ensure that all relevant and important information is passed on whilst maintaining equality throughout and confidentiality of the children and families I worked with.

Merseyside Adult Support ServicesSupport Worker

Sep. 2008 - Oct. 2013Liverpool, United KingdomAs a Support worker at Merseyside Adult Support Services I had to provide a quality service to adults who required support with daily chores and activities. These activities ranged from assisting service users with cleaning and maintaining their home, shopping and helping with their finances and socialising within the community. My report and writing skills developed to a high standard in this role as I was writing up diaries and reports on a daily basis and ensuring all relevant information was passed on to my colleagues in the correct manner.

Kids in BloomDeputy manager

Sep. 2007 - Aug. 2009Liverpool, United KingdomAs deputy manager at Kids in Bloom I thoroughly enjoyed working and leading a small group of staff. I believe my organization and planning skills came in to good use for this role and developed a lot as I had to learn to multi-task, delegate and prioritise work to make sure deadlines were met on time. I worked at Kids in Bloom for two years and before becoming Deputy Manager at Malvern after school kids club I was a playworker. As playworker I had to work and communicate well within the team and report to my manager and deputy manager.