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Work Background
Head of Customer Success
TrustworthyHead of Customer Success
Nov. 2024 - Apr. 2025
Head of Customer Experience
Sunnyside (formerly Cutback Coach)Head of Customer Experience
Jan. 2021 - Oct. 2024
Customer Success
LaneCustomer Success
Nov. 2019 - Dec. 2020New York, NY, United StatesUpgrade your Workplace Experience
Co Founder & Brand Manager
ThriveNetworkCo Founder & Brand Manager
Dec. 2018 - Jun. 2020New YorkThriveNetwork is a community created by women, for women who are growing careers centered on building strong customer relationships. Here, women and gender nonconforming people can support one another as we grow in our careers. It’s a safe space to navigate the rapidly changing environment of customer success by learning and growing from each new interaction with our fellow members. The ThriveNetwork leaders will provide valuable opportunities to learn and network in the form of events, content and experiences. Thanks for joining the #ThriveHive, we’re excited to #ThriveTogether.
Team Lead- Customer Success
LoftSmartTeam Lead- Customer Success
Aug. 2018 - Feb. 2019Greater New York City Area
Customer Success Manager
LoftSmartCustomer Success Manager
Feb. 2018 - Aug. 2018Greater New York City Area
Technical Recruiter
ISPOSSIBLE IN TECHTechnical Recruiter
Jan. 2017 - Sep. 2017New York
Lead Recruiter (contract)
Just EnergyLead Recruiter (contract)
Sep. 2016 - Dec. 2016Brooklyn, New York
Founder & Career Strategist
Apply and CommandFounder & Career Strategist
Aug. 2016 - Jul. 2018New York, New YorkApply and Command was a career strategy service focused on women (and gender non conforming folks). I helped my clients make actionable plans to hit their goals. Want to know more? Go to www.applyandcommand.com.
Business Development Representative
eMarketerBusiness Development Representative
Feb. 2016 - Jul. 2016Greater New York City Area
Customer Success/Business Development
FlocabularyCustomer Success/Business Development
Sep. 2013 - Feb. 2016Brooklyn, New York

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Head of Customer Success: A Proven Leader
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Customer Success Expert For Startups
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