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Work Background
GetvisibilityPresales/System Engineer
Jan. 2023 - Oct. 2023APAC• Led APAC pre-sales, delivering product demos, POCs, and RFI/RFP responses, enhancing client acquisition across APAC market. • Configured and troubleshot tools on Linux, Rancher, and AWS EC2, using Bash for system configuration and setting up testing/training labs. • Spearheaded an RFP/RFI template project, reducing response times and improving win rates. • Developed training guides/videos and led all APAC product training, strengthening partner capabilities. • Utilized Jira, Slack, and Confluence for project management and cross-team collaboration.
Boldon JamesAPAC Pre Sales
Jan. 2019 - Apr. 2021
BOLDON JAMES LIMITEDSenior Presales Engineer
May. 2017 - May. 2021APAC•Drove APAC pre-sales as Lead Engineer, conducting technical demos and POCs, and delivering training for OEM partner Forcepoint, significantly increasing annual sales. • Configured labs on Microsoft infrastructure (AD, Exchange, Windows Server) and virtualization platforms (VMware, Hyper-V), using SQL queries for reporting • Managed APAC channel accounts, generating quotes and building partnerships using Salesforce, and Excel. • Authored technical guides and RFI responses, deepening expertise in compliance (GDPR, PDPA) and integrations (DLP, IRM, encryption). • Developed public speaking skills through regional presentations, tailoring complex concepts for diverse technical audiences.
Boldon JamesChannel Account Manager
May. 2017 - Dec. 2018
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