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Work Background
Joanna VargasAssistant Manager
Jul. 2024 - Mar. 2025New York, New York, United States
Gilded RitualSalon Manager
Mar. 2024 - Jun. 2024New York, New York, United States
BluemercuryStore Manager
Oct. 2023 - Mar. 2024New York, New York, United States
ONDA BeautyStore Manager
Jun. 2022 - Aug. 2023New York, New York, United States
LaserAwayLocation Director
Mar. 2022 - Jun. 2022New York, New York, United States
LaserAwayPatient Care Coordinator
Oct. 2021 - Mar. 2022New York, New York, United States
ONDA BeautyAssistant Manager
Jun. 2021 - Oct. 2021New York, New York, United States
ONDA BeautyRetail Salesperson
Oct. 2020 - Jun. 2021New York, New York, United States
MDSolarSciencesAccount Services Manager
Jul. 2016 - Jul. 2020Stamford, CTServe as in-house contact for key accounts in the corporate office. Organize and place orders for key accounts as well as doctors, spas, and private apothecaries. Educate new clients about product line (technology, ingredients, how to sell.) Occasionally travel to train in major retailers.
MD SolarSciences CorpNational Education Specialist
Mar. 2016 - Jul. 2016Stamford, CTWrote education tools for the line, and implemented the education across the country. Traveled the USA to educate brand partners about the line in major retailers like Sephora, Dillard's, and Von Maur. Trained and on-boarded account executives. Conducted ongoing training and Q and A for account executives. Maintained records of all my own visits as well as AEs' visits and compiled data to analyze the efficacy of trainings/visits.
Skin Inc, Skin Supplement BarUS and Canada Sales and Training Specialist within Sephora
Dec. 2014 - Mar. 2016Greater New York City AreaOverseeing the growth of Skin Inc sales and education (growth from three doors to 70+ doors) in Sephora North America. Ongoing implementation and development of an education program for the company to utilize in the US and Canada Sephora markets. Expert-level knowledge of the company's products, which I imparted to Sephora cast and clients to help grow the business in North America. 97% increase in sales from October 2015 to November 2015 alone. Extensive travel (going as far west and north as Vancouver, Canada; as far east and south as San Juan, Puerto Rico). Training and developing third-party trainers to work Brand Focus Days and Events in far-reaching stores. Head trainer for Skin Inc USA and Canada.
L'OréalLancome Sephora Specialist
Apr. 2014 - Dec. 2014Greater New York City AreaActed as Sephora Specialist for Lancome in all Sephora stores in upstate New York and Connecticut. A member of the first Sephora-only education team that Lancome developed. Oversaw sales, numbers, and education for Lancome within Sephora. Planned and executed events and brand focus days.
L'Occitane en ProvenceStore Manager, Sales Associate
Aug. 2013 - Apr. 2014Greater New York City AreaTrained all staff on product knowledge, including ingredients, method of use, etc. Trained all staff on customer service. Created schedules and business plans. Maintained correct merchandising of boutique according to the current campaign.
ULTA BeautyGeneral Manager
Nov. 2012 - Aug. 2013Port Chester, NYImplemented as much training and education as time allotted. Oversaw entire store: prestige cosmetics, mass cosmetics, salon hair care, mass hair care, etc. Managed staff of assistant managers, salon manager, salon employees, and cosmetics store employees. Ensured that floor was always set to standard for weekly promotions/sales. Partnered with brand vendors to create sales plans and have events. Created schedule for all employees.
SEPHORAEducation Lead, Skincare Expert, Color Expert
Jun. 2008 - Nov. 201276th and Broadway: New York, NY. Fayette Mall, Lexington, KY.Implemented education and training program for the entire cast, from associates to leadership. Individualized instruction, based on each cast member's needs and level of expertise. Served as a manager/lead and knew how to operate the store from opening/closing duties to dealing with changes in the schedule; zone charts, in-the-moment coaching; serving as DIC; developmental plans for cast members, assisting with animations and merchandising, etc. First-ever cast member from the Fayette location chosen to attend Train the Trainer at Sephora headquarters in San Francisco. As education expert, made sure cast members saw their assigned education videos and did follow-up programs and quizzes with them. Was selected to attend skincare encore in Houston and color encore in Salt Lake City.
Benefit CosmeticsSenior Artist
Mar. 2008 - Jun. 2008Macy's: Lexington, KYServed as senior makeup artist to do quick and in-depth makeovers on clients for the counter: both walk-ins and appointments. Top seller.
The Estée Lauder Companies Inc.Counter Manager
Mar. 2007 - Mar. 2008Dillard's: Lexington, KYTrained and hired counter staff. Implemented education of counter for each new animation/campaign. Drove sales and pre-sales to meet goals for gift and non-gift times at the counter. Made the schedule for the counter and oversaw the setup of all the cases (merchandising). Worked with department manager to plan events for Mother's Day, prom, back-to-school, etc.
Hundred of HooEnglish teacher
Aug. 2006 - Sep. 2006Hoo, EnglandVisiting international instructor
Eastern Kentucky UniversityEnglish Professor
Jun. 2004 - Jun. 2006Taught evening college courses part-time while working full-time at GCHS.
Garrard County High SchoolDepartment Chair, Writing Cluster Leader, English Teacher
Jun. 2002 - Jun. 2006Developed curricula for grades 9-12, including Advanced Placement courses. Ensured compliance within department, served as advisor for English department colleagues. Trained cross-curriculum staff on Kentucky Writing Portfolio standards of writing and scoring. Instructed grades 11 and 12 in general English as well as college preparatory and advanced placement levels.
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