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Work Background
Scale3CIT Project Manager
Aug. 2023Vilnius, Vilniaus, Lithuania- Lead and oversee web and mobile development projects, ensuring alignment with business goals and timelines.
- Facilitate daily Scrum meetings to foster team collaboration and address any blockers.
- Delegate tasks to UX/UI designers and developers, providing guidance and support as needed.
- Optimize project workflows by prioritizing tasks and managing deliverables efficiently.
- Communicate project schedules and milestones to stakeholders, ensuring clarity and maintaining project momentum.
- Identify risks and work with stakeholders to share responsibilities and implement mitigation plans.
- Generate detailed reports on project status and progress for stakeholders and internal teams.
NotifiedProject Delivery Manager
Dec. 2022 - Aug. 2023Vilnius, Vilniaus, LithuaniaAs a Project Manager within the PR Client Care team at Notified, I oversee and coordinate a range of projects to ensure seamless client service operations. My role encompasses: - Managing client relationships and ensuring their satisfaction by addressing inquiries and overseeing the implementation of Public Relations products and services.
- Translating client needs into actionable plans, clearly communicating requirements to internal teams and subcontractors to guarantee alignment and optimal service delivery.
- Leading cross-functional projects aimed at process improvements, operational efficiency, and innovation within the team.
- Driving the resolution of complex problems by coordinating cross-departmental efforts and employing strong problem-solving techniques.
BoltOperational Specialist
Nov. 2021 - Dec. 2022Vilnius, Vilniaus, LithuaniaWorking at one of the largest ride-hailing companies in Europe, I had the opportunity to learn from top industry professionals, which helped me refine my communication skills to achieve optimal results. My responsabilities involved: - Managing and auditing documentation workflows, including driver and vehicle compliance verification, ensuring adherence to legal and regulatory standards, and implementing improvements to enhance data accuracy and process efficiency.
- Leading the resolution of high-priority driver issues, utilizing both in-person and digital communication channels to provide strategic support, while identifying trends to recommend system improvements and policy adjustments.
- Collaborating with local and regional operations teams to design and implement initiatives aimed at driving supply growth, improving service quality, and maintaining regulatory compliance across multiple markets.
- Facilitating the alignment of project timelines and milestones with company objectives, and tracking progress to ensure timely and budget-compliant delivery.
IntrumProject Coordinator
Oct. 2021 - Nov. 2021LithuaniaAt Intrum, a global leader in credit management services, I had the opportunity to contribute to an international project supporting Intrum Global Business Services across 24 countries in Europe. In this role, I was able to: - Play a key role in defining and optimizing debt collection processes across multiple countries, ensuring alignment with business objectives and regional regulations.
- Take full ownership of specific project areas, managing tasks and ensuring timely follow-up on all deliverables and milestones.
- Maintain consistent communication with stakeholders from various Intrum offices across Europe, fostering strong collaboration in English.
- Contribute to the development, testing, and seamless implementation of new systems and technologies aimed at improving operational efficiency.
- Actively participate in international meetings and workshops, offering insights and recommendations to drive project success.
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