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Work Background
AAEPA - Academy of Estate Planning AttorneysSocial Media Manager
Jan. 2021 - May. 2025United States• Oversight and management of Facebook, LinkedIn, and Instagram corporate accounts.
• Production and curation of high-quality visual content for social media, including photo and video posts.
• Development and execution of targeted Social Media Advertising campaigns.
zInspectorHead of Sales & Customer Success
Oct. 2020United StateszInspector: field-to-office inspection solution for Property Managers, Contractors, and Real Estate Agents Key Responsibilities:
• Facilitating product demos, and training sessions through virtual platforms such as Zoom.
• Managing customer relationships, employing effective retention strategies, executing successful upselling campaigns, and overseeing renewals.
• Developing and expanding strategic partnerships to enhance business growth.
• Playing a pivotal role in talent acquisition by conducting interviews and overseeing the training of new team members.
• Directing the planning and execution of dynamic live webinars catering to audiences of up to 200 participants.
• Producing compelling promotional and tutorial videos, contributing to the creation of impactful digital marketing materials.
• Attending in-person conferences and tradeshows across the United States.
hoteligaSales & Customer Onboarding
Jan. 2020 - May. 2021PolandHoteliga: all-in-one cloud-based hotel management platform (Property Management System (PMS), Channel Manager, Booking Engine and API) Main Responsibilities:
• Conducted product demonstrations for new prospects via Zoom.
• Managed customer accounts, handling renewals and executing upselling strategies.
• Provided customer support through phone, live chat, and email channels.
• Conducted training and onboarding for new customers, ensuring effective integration and understanding of the product.
• Responded to tickets, ensuring high customer satisfaction.
• Generated outbound leads.
• Identified leads' needs and provided the best product solutions.
• Achieved sales targets and outcomes within specified deadlines.
E-Commerce Rangers LLCInfluencer Marketing Specialist
Jan. 2020 - Dec. 2020• Carried out outreach to influencers in the Greek market.
• Crafted and presented compelling proposals and concepts for influencer social media campaigns.
• Negotiated payment rates to ensure mutually beneficial collaborations.
• Collected and analyzed relevant data and statistics to inform decision-making.
• Conducted comprehensive research to identify potential future collaboration opportunities.
FreelanceProfessional Freelancer - CMS Web Development & Marketing
Jan. 2019 - Dec. 2019
CodibeeAccount Executive
Jan. 2018 - Dec. 2018Athens, Attiki, GreeceCodibee: Hotel management systems and hotel technology
Channel manager, Hotel PMS, Booking Engine, Hotel Website Design & Hotel Digital Marketing Main Responsibilities:
• Established and managed customer accounts with meticulous attention to detail.
• Provided technical support to existing customers, troubleshooting issues effectively via email and phone.
• Assisted new customers in navigating the platform and provided comprehensive guidance during Zoom sessions.
• Conducted daily system checks, promptly identifying and resolving errors.
• Configured and set up accounts for both new and existing customers.
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