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Work Background
CommonSpirit HealthVice President, Chief Nursing Officer-Glendale Memorial Hospital and Health Center
Jan. 2022Los Angeles Metropolitan AreaKey achievements include:
● Increased Patient Experience Composite score from the 40th percentile (FY23) to the 81st percentile (FY25).
● Achieved a 75% reduction in CAUTIs and eliminated CLABSIs by FY24 through implementing daily leader rounds in collaboration with Infection Prevention teams.
● Implemented TeleTracking® to improve patient throughput from the emergency department to inpatient units, reducing wait times and enhancing efficiency.
● Deployed AvaSure® Virtual Companions, significantly reducing safety sitter costs while enhancing patient safety outcomes.
● Cut contract labor expenses by 42%, from $21.7M (FY23) to $12.6M (FY24).
● Reduced supplemental shift pay by 80%, from $3.5M (FY23) to $708K (FY24).
● Achieved the lowest turnover rate in the Southern California Market at 12.9% (FY24).
● Achieved a successful CMS validation survey with no required plan of correction.
● Launched Unit-Based Councils in four departments, advancing toward a Shared Governance model.
● Site lead for the CommonSpirit Health Human Trafficking Response Team, addressing critical public health concerns effectively.
● Built productive relationships with union partners (CNA and CHEU) in a highly unionized environment, ensuring alignment on collective bargaining and caregiver engagement.
PeaceHealthInterim Chief Nursing Officer
Jan. 2022 - Jan. 2022Portland, Oregon Metropolitan AreaServed in this interim role during the transition between Chief Nursing Officers.
PeaceHealthDirector of Nursing, Emergency and Critical Care Services
Jan. 2020 - Jan. 2022Portland, Oregon Metropolitan AreaKey achievements include:
● Implemented a weekly sepsis huddle and nurse-initiated Code Sepsis that consistently decreased sepsis mortality realized month over month.
● Implemented progressive mobility protocol in critical care resulting in the reduction of LOS by 0.4 days. ● Collaborated with the medical director to create rapid response team order sets to eliminate the need to wait for a provider to begin treatment.
● Increased employee engagement by 1 tier in both the ED and the ICU in 1 year.
● Implemented a training program for ED Techs to be certified as Phlebotomists through the Washington Department of Health which decreased turnaround time for lab draws for patients seeking emergency care decreasing wait times in an environment experiencing chronic boarding.
UHSDirector of Emergency and Critical Care Services
Jan. 2018 - Jan. 2020Las Vegas, Nevada2019-2020 Director of Emergency Services, Desert Springs Hospital Medical Center
2018-2019 Director of Critical Care Services, Spring Valley Hospital Medical Center
Orlando HealthPatient Care Administrator (Associate Chief Nursing Officer)
Jan. 2016 - Jan. 2018Orlando, Florida
Orlando HealthNursing Operations Manager, Trauma Critical Care
Jan. 2015 - Jan. 2016Orlando, Florida Area
Acute Care HospitalsVarious Clinical and Progressive Nursing Leadership Roles
Jan. 2005 - Jan. 2015New York, Florida, Nevada, and Illinois
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