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Work Background
Proxy Product Owner "Economies d'énergie"
ENGIEProxy Product Owner "Economies d'énergie"
Nov. 2024Paris, Île-de-France, FranceResponsible for overseeing key projects in “Services & Equipment” and “Energy Efficiency Renovations”
Project Manager Client Satisfaction / UX
ENGIEProject Manager Client Satisfaction / UX
Feb. 2023 - Dec. 2024Paris, Île-de-France, France
Consultant Digital Project Manager
NEXTONConsultant Digital Project Manager
Feb. 2023Paris, Île-de-France, France
Project Manager
Hovi Digital LabProject Manager
Oct. 2021 - Dec. 2022- Implementing digital smarketing projects for B2B and B2C companies - Providing consultation to customers on how to accomplish specific business goals using our solutions - Coordinating the project execution, aligning the resources, and communicating clearly with the stakeholders throughout the implementation - Driving software-based projects and clarifying tailored enterprise solutions using AI and ML powered tools - Monitoring progress and timelines for projects and assigning various tasks to team members based on the functionalities needed - Developing leads inbound and outreach campaigns from idea-generation to launching - Meeting with clients weekly to give project updates, plans and reports and managing expectations - Optimizing all processes and automations and training customers on tools knowledge - Creating comprehensive project documentation and handling arising issues to eliminate blockers
Digital Project Executive
Hovi Digital LabDigital Project Executive
Dec. 2020 - Oct. 2021Beirut Digital District - Built sales structures and marketing strategies for customers in multiple industries - Set up conversion focused websites and created advanced infrastructures - Researched market web trends and analyzed target behaviours to optimize marketing strategies - Created e-commerce websites architectures, structures, and wireframes on Figma - Prepared and launched email outreach campaigns via marketing automation tools - Segmented and augmented lead generation via lead mining tools - Conducted customer research, market quantifications, and personas based on best practices - Tracked and analyzed web performance to optimize content strategies - Performed on and off-page SEO - Implemented clients' CRMs and sales enablement tools - Supported Project team team to ensure deliverables and deadlines are met - Prepared weekly health check reports for all ongoing projects
Associate Management Consultant Intern
advisory&coAssociate Management Consultant Intern
Oct. 2020 - Dec. 2020Lebanon- Conducted market research, gathered and analyzed data to validate statistical models and present compelling insights and recommendations. - Collected information about consumers behaviors, socio-demography trends to identify target audiences with an expert guidance on the sourcing and use of research - Developed a strong knowledge in different industries, detecting issues and investigating ways to resolve them while assessing the pros and cons of possible strategies - Executed the strategy development process by problem-solving business cases using effective structuring, synthesizing the findings and creating financial KPIs
Brand Ambassador
überhausBrand Ambassador
Apr. 2019 - Dec. 2020Beirut, Lebanon- Built client relationship and spread brand awareness by expanding public relations, and creating promotions and bookings - Represented the brand on social media, supported media campaigns and networked with third parties
Cost Analyst
Moulin D'OrCost Analyst
Feb. 2019 - Jul. 2019Zouk Mousbeh, Mount Lebanon Governorate, Lebanon- Established business development models to increase profitability across all branches and franchises. Elaborated recommendations on how to refine the strategic management and organizational planning - Worked closely with the operational, purchasing, and financial departments by contributing to the establishment of a cost-control project, quality assurance and improving performance by introducing technology and innovation - Managed day to day interactions with suppliers, recorded data for audit purposes and analyzed price fluctuations to build improvements. - Attended training programs and coaching sessions with ISO for quality and food safety management.
Student Brand Manager
Red BullStudent Brand Manager
Jun. 2017 - Dec. 2017Antelias, Mount Lebanon Governorate, Lebanon- Sampled Red Bull products across Lebanon, providing awareness, expanding the distribution and assessing the required sales report to identify inefficiencies and support decision making - Networked with users and potential customers using various direct and indirect methods to gather data for the sales support team and brainstorming for future campaigns - Organized sports and music events with recognized Red Bull artists, managed and monitored all operational and technical duties - Took part in a 1month task force to sign sales contracts with Gyms across all areas, building loyalty and exclusivity with new customers.
Hostess
Kristie's SARLHostess
May. 2014 - Mar. 2016lean- Managed event related work including setting up floors. - Provided information on promoted products/services.
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