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Work Background
ENGIEProxy Product Owner "Economies d'énergie"
Nov. 2024Paris, Île-de-France, FranceResponsible for overseeing key projects in “Services & Equipment” and “Energy Efficiency Renovations”
ENGIEProject Manager Client Satisfaction / UX
Mar. 2023 - Dec. 2024Paris, Île-de-France, France
NEXTONConsultant Digital Project Manager
Mar. 2023Paris, Île-de-France, France
Hovi Digital LabProject Manager
Oct. 2021 - Dec. 2022- Implementing digital smarketing projects for B2B and B2C companies
- Providing consultation to customers on how to accomplish specific business goals using our solutions
- Coordinating the project execution, aligning the resources, and communicating clearly with the stakeholders throughout the implementation
- Driving software-based projects and clarifying tailored enterprise solutions using AI and ML powered tools
- Monitoring progress and timelines for projects and assigning various tasks to team members based on the functionalities needed
- Developing leads inbound and outreach campaigns from idea-generation to launching
- Meeting with clients weekly to give project updates, plans and reports and managing expectations
- Optimizing all processes and automations and training customers on tools knowledge
- Creating comprehensive project documentation and handling arising issues to eliminate blockers
Hovi Digital LabDigital Project Executive
Dec. 2020 - Oct. 2021Beirut Digital District - Built sales structures and marketing strategies for customers in multiple industries
- Set up conversion focused websites and created advanced infrastructures
- Researched market web trends and analyzed target behaviours to optimize marketing strategies
- Created e-commerce websites architectures, structures, and wireframes on Figma
- Prepared and launched email outreach campaigns via marketing automation tools - Segmented and augmented lead generation via lead mining tools
- Conducted customer research, market quantifications, and personas based on best practices
- Tracked and analyzed web performance to optimize content strategies - Performed on and off-page SEO - Implemented clients' CRMs and sales enablement tools
- Supported Project team team to ensure deliverables and deadlines are met
- Prepared weekly health check reports for all ongoing projects
advisory&coAssociate Management Consultant Intern
Oct. 2020 - Dec. 2020Lebanon- Conducted market research, gathered and analyzed data to validate statistical models and present compelling insights and recommendations.
- Collected information about consumers behaviors, socio-demography trends to identify target audiences with an expert guidance on the sourcing and use of research
- Developed a strong knowledge in different industries, detecting issues and investigating ways to resolve them while assessing the pros and cons of possible strategies
- Executed the strategy development process by problem-solving business cases using effective structuring, synthesizing the findings and creating financial KPIs
überhausBrand Ambassador
Apr. 2019 - Dec. 2020Beirut, Lebanon- Built client relationship and spread brand awareness by expanding public relations, and creating promotions and bookings
- Represented the brand on social media, supported media campaigns and networked with third parties
Moulin D'OrCost Analyst
Mar. 2019 - Jul. 2019Zouk Mousbeh, Mount Lebanon Governorate, Lebanon- Established business development models to increase profitability across all branches and franchises. Elaborated recommendations on how to refine the strategic management and organizational planning
- Worked closely with the operational, purchasing, and financial departments by contributing to the establishment of a cost-control project, quality assurance and improving performance by introducing technology and innovation - Managed day to day interactions with suppliers, recorded data for audit purposes and analyzed price fluctuations to build improvements.
- Attended training programs and coaching sessions with ISO for quality and food safety management.
Red BullStudent Brand Manager
Jun. 2017 - Dec. 2017Antelias, Mount Lebanon Governorate, Lebanon- Sampled Red Bull products across Lebanon, providing awareness, expanding the distribution and assessing the required sales report to identify inefficiencies and support decision making
- Networked with users and potential customers using various direct and indirect methods to gather data for the sales support team and brainstorming for future campaigns
- Organized sports and music events with recognized Red Bull artists, managed and monitored all operational and technical duties - Took part in a 1month task force to sign sales contracts with Gyms across all areas, building loyalty and exclusivity with new customers.
Kristie's SARLHostess
May. 2014 - Mar. 2016lean- Managed event related work including setting up floors.
- Provided information on promoted products/services.
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