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Work Background
Randstad Digital RomaniaTechnical and Customer Support Team Lead / Consultant
Jan. 2021Timişoara, Timiş, RomâniaTechnical Support Level 2
Monitoring ITSM Next application for critical matters and immediately reacting to urgent issues.
Troubleshooting and resolving IT issues in a timely manner.
Communicating with coworkers to diagnose problems.
Collaborating with other teams globally.
Talking coworkers through the process of fixing technical issues. Prioritizing the workload to ensure the most critical issues are resolved first.
SteadforceTeam Lead
Jun. 2018 - Jan. 2021Timisoara
SteadforceTechnical Support
Mar. 2018 - May. 2018Timisoara
Paralela 45Travel Consultant
Jan. 2018 - Mar. 2018Timisoara
Austrian AirlinesDuty Manager
Jan. 2017 - Dec. 2017Timisoara
Menzies Aviation RomaniaService Delivery Manager
Jun. 2016 - Dec. 2016Timisoara
Austrian AirlinesPassenger Service Agent
Jan. 2014 - May. 2016Timisoara
Five Star Building Maintenance LtdSite Manager
Apr. 2013 - Jan. 2014VancouverReport any problems that violate building's safety, coordinate building's deliveries, assign duties to housekeeping personnel, observe whether certain areas need attention or equipment requires repairs.
Austrian AirlinesDuty Manager
Jul. 2005 - Oct. 2011Timisoara
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