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Work Background
Applied MaterialsOperations Manager
Feb. 2017 - Jun. 2025United States, AustinOversee daily manufacturing operations, ensuring adherence to production schedules and quality benchmarks.
Lead cross-functional teams in executing Lean Manufacturing principles, fostering a culture of continuous improvement.
Manage supply chain logistics to ensure the timely availability of materials and components, optimizing inventory levels.
Dynamic RepographicsData Entry Clerk
Feb. 2016 - Feb. 2017United States, AustinEnter, update, and maintain data accurately in the company’s database, ensuring high precision and attention to detail.
Process customer orders, invoices, and other documentation related to printing services in a timely manner.
Generated and delivered proposals, leveraging consultative selling techniques to close deals with key decision‑makers.
Applied MaterialsEngineering Representative
Feb. 2015 - Feb. 2016United States, AustinCommitted to safety protocols and best practices in a laboratory or manufacturing environment, ensuring a safe working atmosphere for all team members.
Collaborated with engineers and production teams to resolve testing challenges and improve product designs.
Contributed to process optimization initiatives, enhancing testing efficiency, and reducing cycle times through innovative testing strategies.
GoogleCustomer Service Representative
Feb. 2012 - Feb. 2015United States, AustinServe as the primary point of contact for daily customer inquiries across email, chat, and phone channels, achieving high customer satisfaction scores.
Leverage deep product knowledge of Google Workspace and consumer services to troubleshoot and resolve technical issues
Utilize Salesforce and internal ticketing systems to manage case loads, prioritize urgent requests, and generate weekly performance reports for leadership
trajan Insurance and wealth servicesFinancial Professional
Mar. 2010 - Feb. 2012Austin, Texas AreaMy passion is to teach my clientele how to potentially increase their earnings, protect earnings against market loss while implementing tax advantaged strategies. I as well strive to teach people how to save for their children's education though tax advantaged programs As well as protecting their families should a loss arise in the future. I love my passion in helping all different kinds of people at Trajan Insurance and wealth services.
2009Mc'donalds, LD foodsShift manager
Sep. 2008 - Aug. 2009Developed strong relationships with my employees as well as the owner of the store
Managed the safe as well as bank deposits and counting tills
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