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Work Background
IT Project manager & CTO | Finamco SAS
Nimbutech SASIT Project manager & CTO | Finamco SAS
Jun. 2025Colombia•Manage the IT departament •Lead the evolving projects, Microsoft 365 migration •Core software migration •IT Security implementation
Project Manager | Microsoft SMC LATAM
Tata Consultancy ServicesProject Manager | Microsoft SMC LATAM
Sep. 2023 - Feb. 2025Colombia•Manage the project's artifacts to comply with DEG policies. BPC, Audits, Best Practices, Lessons Learned. •Collaborate with the training trails, PTOs and sick leaves, equipment requirements from the associates. •Keep track of KPI and SLA according to the SOW and interact with the customer to review the MBR. •Manage the team’s day-to-day training, leaves, and workload. Keep the project aligned with TCS Security and DEG compliance.
Service Delivery Manager | Cisco BCS-NOS Colombia
Capgemini EngineeringService Delivery Manager | Cisco BCS-NOS Colombia
Feb. 2023 - Sep. 2023Colombia•Being the Service Delivery Manager for the CISCO BCS NOS, responsible for the team’s performance and keeping the KPIs matching the required SLAs. •Keep monitoring the state of all the clients being handled by the team. Escalate all requests to their required personnel. Oversee the team’s needs. •Manage the projects day to day customer interaction and finance. •Be L3 for networking issues related to networking, security issues on customers’ networks
Professional Service Engineer | NICE Ltd.
SutherlandProfessional Service Engineer | NICE Ltd.
Feb. 2019 - Dec. 2020Colombia•NICE Certified Support and implementation engineer. •Deploy and configure NICE Engage recording software projects with new and existing customers. •Troubleshoot recording issues on new installations. •MS SQL DB Clusters. •Help customers troubleshooting their network in case of firewall issues that could block the VoIP recording.
IT Manager
INSTITUTO DISTRITAL DE PROTECCIÓN Y BIENESTAR ANIMALIT Manager
Jan. 2018 - Jan. 2019Colombia•Coordinate the IT area processes and supervise several contracts. •Lead all the IT projects held by the IT department, security, onboarding, VoIP. •Comply with government regulations, MPSR, Enterprise Architect. Continuity Planning, Crisis management. •Lead the support team for all the branches. •Manage the internal Windows and Linux servers. •Deploy and configure the network security through firewalls and Windows GPOs.
IT Manager and Sales rep. Colombia
IN Switch SolutionsIT Manager and Sales rep. Colombia
Oct. 2009 - Aug. 2017Colombia•Manage the IT infrastructure and sales representation TIGOUNE with the voucher less prepaid system. •Keep the project on track and hold MBRs with customers and corporations for any updates. •Manage all the servers in the system, backups and maintenance. •Apply all needed security patches and updates. •Manage the USSD Activation services and SS7 networking. DBA. •Continues improvement in the services given. •Preparing any business case offering new capabilities being released.
IT Consultant | Freelance
Q-Vision TechnologiesIT Consultant | Freelance
Jan. 2009 - Nov. 2020•IT Consultant Networking, Linux, OTRS service desk. •Implement IPSEC tunnels with customers. •Implement OPENVPN for remote work. •Configure corporate firewall PFSENSE for border services: Proxy/Cache, IPSEC VPN connections between sites. •Configure new Sophos Firewall
IT Manager
Stefanini Informatica y Tecnologia (Colombia)IT Manager
Jan. 2009 - Oct. 2009Colombia•Coordinate the IT area processes and supervise several contracts. •Lead all the IT projects held by the IT department or requested by others like software fabric. •IT manager, Virtual and physical Windows, and Linux server administrator. •ITIL implementation and case management Virtualization, Domain Controller, active directory, Subversion, MANTIS, SALOME TMF. •Implement security policies according to ISO 27001 and ISO 9001:2008. •Deploy and configure the network’s firewall and VPNs for Site2Site and remote work.
IT Consultant | Freelance
JEDUCA S.A.S®IT Consultant | Freelance
Jan. 2009 - Nov. 2020Colombia•IT Consultant Networking, Linux •Install and manage LMS Moodle service •Install and manage ICONTEC’s e-commerce site on Wordpress with Woocommerce with DRM in Oracle Cloud. •Deploy and configure firewall, proxy/cache, and VPNs for Site2Site and remote work.
IT Specialist | IBM GDC
AdeccoIT Specialist | IBM GDC
May. 2007 - Aug. 2008Colombia•System administrator for 300 Unix (AIX, HP-UX, SunOS and Linux) machines. •Work under ITIL 3 framework •Patch servers do routine maintenance
Project Engineer
Bismark Colombia S.AProject Engineer
Nov. 2006 - May. 2007Colombia•Designing solutions for our customers’ needs based on CDMA and MPLS links. •L2 for the customer technical support area. •Manager internal IT services, email server. •Deploy and configure firewall, proxy/cache, and VPNs for Site2Site and remote work.
DBA Mobilefarma
Bayer HealthCareDBA Mobilefarma
Mar. 2005 - Jul. 2006Colombia•Technical support for MOBILEFARMA’s medical CRM in BAYER HEALTHCARE. •Trainer for new medical visitors in Ecuador and Venezuela. •Application system administrator.
IT Consultant | Freelance
JEDUCA S.A.S®IT Consultant | Freelance
Mar. 2001 - Dec. 2004Colombia•IT Consultant Networking, Linux •Install and manage LMS Moodle service •Deploy and configure firewall, proxy/cache, and VPNs for Site2Site and remote work.
IP Service manager
ReyMorenoIP Service manager
Dec. 1997 - Feb. 2001Colombia•Manage the Linux/SunOS core servers. DNS, Email, DHCP. •Technical support to corporate users Internet links. •Technical liaison between the Colombian NAP and the company. •Manage IP addressing for customers. •Design IT solutions for customers. •Routing configuration •Configure customer routers to enable links.
PM Translator
MFO - Multinational Force & ObserversPM Translator
Jul. 1992 - May. 1993EgyptTranslator Military Police stationed at El Gorah in Egypt, Noth Camp base.

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