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Work Background
The Walt Disney CompanySenior Visual Media Systems Specialist
Sep. 2024Orlando, Florida, United StatesVisual Media Production | Disney Live Entertainment
The Walt Disney CompanyBroadcast Systems Specialist
Jan. 2023 - Sep. 2024Orlando, Florida, United StatesSystem Administration: Windows Server 2022/Active Directory/DNS. Layer 2 Network Switching/DHCP. Setup and configuration of domain controllers and AD DS. Manage users, servers, and computers. Configure and manage Group Policy. Storage Management:
• Involved in implementing, managing upgrades, and providing support for large Network Attached Storage environment (QNAP), including JBOD system, totaling over 4.5 petabytes of media assets. • Install and update server firmware (QTS and QuTS hero)
• Monitor performance of storage systems. Replace disks and rebuild array. (RAID 5, 6, and 60) • Schedule and monitor daily backup processes Aerial Filming:
•Develop flight plan for UAS by adhering to company requirements and procedures. Collaborate with client, drone crew, and Disney Aviation Risk Management to capture video assets while performing safe flight operations. Assist in securing flight area and positioning lockup personnel. •Ingest, deliver, and backup media assets through production and flight operations. Additional core responsibilities/technologies:
•Live Streaming - RTMP/SRT, SDI/NDI/HDMI signal flow, video codecs H.264/AVC and H.265/HEVC, switching/engineering, live captioning. •Production - Deploy, manage, and support shared storage devices and technologies including NAS, RAID, CIFS and SMB. Manage various video IO devices for capture, playback, and live monitoring.
•Post Production - Media asset management, project archive/closeout, and backup/recovery processes. File transcode and transfer.
The Walt Disney CompanySystem Administrator
Jul. 2021 - Jan. 2023Orlando, Florida, United StatesDISNEY BROADCAST PRODUCTION / DISNEY LIVE ENTERTAINMENT Systems and technology support of video, motion graphics and animation workflows. Including all stages of production pipeline - from acquisition to delivery. Core responsibilities/technologies:
•Live Streaming - RTMP/SRT, SDI/NDI/HDMI signal flow, video codecs H.264/AVC and H.265/HEVC, switching/engineering, live captioning. •Production - Deploy, manage, and support shared storage devices and technologies including NAS, RAID, CIFS and SMB. Manage various video IO devices for capture, playback, and live monitoring.
•Post Production - Media asset management, archive, and backup/recovery processes. File transcode and transfer.
Trinity Preparatory SchoolTechnology Support Specialist
Jul. 2018 - Jun. 2021Winter Park, FloridaIntegrated technology solutions across multiple spaces and platforms with the goal of empowering teachers and enhancing learning experiences for students. Managed live-stream productions with in-house marketing team and external contractors.
Orlando HealthService Desk Analyst
Mar. 2018 - Jul. 2018Orlando, Florida AreaProvided remote technical support for 9 hospitals and all subsequent medical offices in the Orlando Health medical system.
Brandman UniversityService Desk Technician
Aug. 2017 - Mar. 2018Irvine, CaliforniaTechnical support in a 12,500+ User environment for software, hardware, operating system, peripheral, mobile device, client/server relationship, and network issues for multiple locations across California and Washington State. Imaging of systems, asset refreshment, and data migration from asset-to-asset. Use BMC TrackIT! to prioritize, troubleshoot, resolve, and document solutions to work orders/tickets and update knowledge base.
Universal Orlando ResortEvent Operator
Sep. 2011 - Dec. 2016Halloween Horror Nights, Mardi Gras, Summer Concert Series
Universal Orlando ResortRevenue Operations
May. 2011 - Dec. 2016• Increased sales and guest satisfaction index over year-to-date
• Lead a team of 12-15 members on a daily basis
• Training of over 25+ new team members
• Monitor inventory and remain under unit budget on a monthly basis
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