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Work Background
Be AWARE Services - Your Restaurant HeroChief Executive Officer
Nov. 2022Arlington Heights, Illinois, United StatesBuilding Restaurants' profitability through process and technology improvement. As a Restaurant Hero, I have access to discounted technology to help improve the restaurants revenue and reduce their costs. With 30+ years of self-employment I help the restaurant improve efficiencies and keep employees through improved process and business management.
Be AWARE Services LLCPrincipal
Jul. 2022United StatesDo you understand what makes your business successful? Are you struggling to figure out how to take your business to the next level? Do you know the steps that are needed? At Be AWARE Services we help you identify what makes your business special. Then we help you create a process/system the insures that customer experience is consistent with whoever they speak to in your organization. At that point you are prepared to expand your business into new markets or similar products or services. You have to be prepared to take that next step and I can help. If you are ready to prepare for that next step or want to make sure it is going up, give us a call!
The Chicago Center for Facial Plastic SurgeryChief Operating Officer
Jan. 2021 - Jun. 2022Chicago, Illinois, United StatesGrew overall revenue by 75% in 18 months through development of sales processes and more fully integrating technology. Built a team with a stronger “team” mentality and created incentives for overall motivation. Truly took an incredibly well known brand in the industry and developed the process and tools to begin to take advantage of it.
Pom Services, LLCPrincipal
Apr. 2020 - Dec. 2022Building Revenue through Process Management and Consistent Customer Experience
Utilizing my 30 years of Sales Experience and Entrepreneurship, I work with companies to identify Issues in current business processes and review the roles of the people on the bus. We will then develop a go to market strategy and process from beginning to end. Ways to expand your existing market or develop a new one, we have the expertise and creativity to get it done!
-Building your customer experience model - Developing Strategies for your market
- Building the appropriate systems for strategy implementation
- Creating the sales process for efficiency
- Write Scripting and develop promotions for strategy implementation
Safeguard Business SystemsDirector of Sales
Mar. 2018 - Apr. 2020Arlington Heights, IL- Managed 2 Company Owned Division Offices
- Converted Employees to Remote work environments closing offices
- Developed Sales/Marketing Programs - Created sales strategies for growth in new product areas
- Coached inside/outside sales people - Created National Promotions for Company Owned Divisions
- Incorporated 2nd Company Owned Store into Cloud Server
Safeguard PerfectPartner Business SolutionsChief Revenue Officer
Jan. 2011 - Mar. 2018Des Plaines, IL- Grew a $5 million business into over $8 million in revenue
- Integrated acquisitions into a central server for more consistent customer service levels
- Implemented new order entry system with Store Front Capabilities
- Implemented CRM into company for more consistent service
- Build and managed marketing programs and strategies
- Developed sales training system build on consultative sales approach
- Recruited, Hired and trained new sales people
Safeguard Business Management Solutions CompanyOwner
May. 1995 - Jan. 2011- Grew the business from $225,000 to $1.4 million through acquisition and organic growth. - Generated a business model to put the assets onto the most valuable customers.
- Transitioned the company into sales of growing product categories. - Developed marketing strategies to introduce new product areas to existing customers. - Introduced a successful telemarketing strategy into the business growing sales 5%.
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