GPS InsightInside Channel Development Manager
Aug. 2019 - Jan. 2022Scottsdale, AZ, United States— Sales Support • “At the desk” point of contact for partners and sales team • Pricing lookups, order status and product questions for partners and team members
• Engage top partners regarding new promotions/offers and create ongoing awareness plan • Coordinate with Channel Development Managers to create targeted email campaigns to specific accounts to stimulate activity • Daily update of partner profiles, and account records in Netsuite as discussions and activities occur — Partner Enablement • Walkthrough of Welcome Kit and/or Enablement Kit materials for new, inactive or re-engaged partners i.e. sales team overview, partner center, pricing tools, training & support options, promotions, deal registration, etc. • Provide overviews of the Partner Center, build out partner business profile, identifying key contacts.
• Together with CDMs, identify solutions and training that match primary goals of partner. • Establish timelines for partners to complete identified training. • Notify partners in probation or pending expiration and develop plan to renew status.
• Manage Training • Drive event and webinar engagement — Additional Responsibilities • Assist the CDMs to assess, clarify, and validate partner needs for product knowledge and training on an ongoing basis.
• Together with the CDMs, maintain a detailed understanding of partner’s business (pain points, investment areas, profitability factors, etc.)