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Work Background
Warner Bros. DiscoverySenior Technical Program Manager - Data & Analytics / Consumer Digital Platforms
Jan. 2020 - Dec. 2024London Area, United KingdomCo-managed a diverse team of data product managers, SMEs, developers and QA analysts across the UK, US and LATAM regions, overseeing the delivery of analytics instrumentation, feature updates/rollouts on a global scale and strategic projects for WBD's portfolio of 1200+ websites/apps/games. Direct line manager for 5x full-time employees and a team of offshore Globant QA contractors. Direct reporting up to the Group Vice President level. * Developed and led the analytics instrumentation strategy roadmap, enhancing data quality and integrity by 35% across flagship brands Max, Warner Bros. Entertainment, CNN, Cartoon Network, HBO and the Discovery portfolio of brands * Led a Center of Excellence (CoE) that improved operational efficiency by 25%, supporting high-profile tentpole events for the 2024 Olympics, March Madness Live, WB television upfronts, the 2024 US presidential election/debates ensuring a seamless data user-experience for millions of unique global users * Managed analytics SMEs working on WB tentpole movie website launches for Barbie, Wonka, The Batman, Dune, Harry Potter, Mortal Kombat and other high-profile IP digital initiatives * Led the MVP launch of industry-first QA Automation CI/CD product proactively checking for core data metrics daily, saving hundreds of hours of manual QA data testing * Chosen as a Pride UK Business Resource Group Steering Committee member involved in amplifying LGBTQ+ DEI initiatives across the UK * Chosen for WBD Rising Stars pilot training program for inclusive leadership
Paramount InternationalDirector of Program Management, Multiplatform Web & Apps
Nov. 2017 - Oct. 2019London, United KingdomProvided leadership and guidance to the International PMO, supporting a team of program managers, project managers and offshore development teams in the UK, US, EMEA, LATAM and India. Primarily responsible for replatforming the portfolio of international apps, websites and ad components onto a unified tech-stack enabling higher quality products for all music and entertainment properties. * Successfully managed an off-shore team in India to re-platform 300+ live MTV, Nickelodeon, Paramount Network and Comedy Central websites onto one unified tech-stack enabling easier feature, data, ad and content updates * Launched and maintained GDPR/international compliance across the entire digital portfolio enabling data privacy for the EMEA markets for millions of unique users. * Launched pilot Paramount + app in Brazil as a test market, gaining pertinent insights/issues in pre-preparation for the global rollout for millions of new streaming users *Promoted from Program Manager - International web
Redwood - inspiring contentDigital Project Manager / Video Producer
Oct. 2016 - Nov. 2017LondonFreelance Digital Project Manager/Video Producer responsible for delivering digital project plans, timelines and budget tracking tools, producing editorial, site copy, key visuals, project toolkits, planning/strategy plans, photo shoots and video productions for multi-national brands, focusing on digital content and app activation. Consulted, rolled out and trained the team on official project management tools and processes using Asana, Instagannt, Harvest and Google Drive, leading scrum meetings and creating agency SOWs, job descriptions and project tracking tools. Also project managing the re-launch of the agency website on the management team dealing with internal stakeholders from designers and directors to the CEO, managing the vendor development process and keeping the project on-track for delivery.
HuffPostDigital Project Manager / Video Producer
Jul. 2016 - Oct. 2016London, United KingdomResponsible for delivery of digital creative solutions campaigns on the commercial advertising team. Delivered video driven campaign for Tempur, which included celebrity talent and film production, guiding delivery of 20x editorial pieces, social strategy and editorial channel takeover on The Huffington Post. Also worked on campaign deliverables for ad-units on Sainsbury’s and a native travel campaign for InterContinental Hotels Group.
Condé Nast PublicationsDigital Project Manager / Video Producer
Sep. 2015 - Jul. 2016London, United KingdomFreelance Digital Project Manager responsible for managing branded advertising campaigns for the Condé Nast portfolio including Vogue, GQ, Wired, Glamour and Vanity Fair. Responsibilities included guiding delivery of high-end bespoke, video-focused creative solutions for clients such as Harvey Nichols, Huawei, L'Oreal, Woolmark, The Watch Gallery, Ford, Grey Goose, Hugo Boss, Haig Club, Cartier, Mr Burberry, Audi, IBM and The Ritz-Carlton. Responsible for scope of work, timeline and project plan development, working closely with video production and editorial teams, scheduling travel, profit/loss reporting, post-campaign analysis and advising/roll-out of project management tools to the wider digital team.
GoogleSenior Digital Producer
Aug. 2015 - Sep. 2015London, United KingdomFreelance Digital Producer responsible for managing workflow, scopes of work, estimates and scheduling of digital creative and developers on Google and YouTube projects. Projects include Easter egg creation for Google Maps with the Google Creative Lab, Google France Cultural Institute website functionality improvements, banner ads production for Google Developers Network and Google Ireland, HTML email design and development for Google Play and conceptual designs for a YouTube Life In a Day project. Assisted the Mountain View, CA and Singapore offices with support as needed.
The WriterDigital Project Manager
Sep. 2014 - Aug. 2015London, United KingdomFreelance Digital project manager for a content pilot project for Google Maps. Responsibilities included recruitment and virtual training, NDA management, cloud collaboration using Google Docs and Hangouts, project plan build using Basecamp and Traffic, scheduling, tracking and reporting, data input and quality control on Google's CMS, researching and recommending alternative digital staffing sources and methodologies, and providing support to a staff of 12 digital content writers and editors, locally and abroad. Also project managed on the BT, British Gas, Unilever, Mattel, L'OREAL, Barclays and UBS accounts managing numerous writing projects including tone of voice development, brand language development, product naming and social media/brand language training. Responsibilities included creative scheduling and project delivery, client management and team reporting, scoping, quotations, ideation and new business support.
Bauer MediaSenior Digital Project Manager
Jan. 2014 - Jun. 2014London, United KingdomFreelance Digital Project Manager responsible for organising and delivering digital creative advertising campaigns across Bauer's portfolio of London Lifestyle brands including; Heat, Empire, Grazia, Q, FHM and digital-only properties including Go Think Big and The Debrief as part of the Creative Solutions team. During my assignment at Bauer, I worked on dynamic digital ad campaigns including British Gas, The GAP, H&M, Lifetime TV, Pandora, numerous multiple fashion brands as well as their new music initiative called Accelerator. Was responsible for detailed digital planning, reporting, idea-generation, budgeting, quotations, copywriting and editorial. Coordinated and managed the workflow for front and back-end developers and designers whilst being the direct digital liaison between our creative suite and the client. Regularly brainstormed with cross-sections of the company including radio, print, and TV to formulate creative digital strategies in-line with current trends to maximise expectations and ROI.
ON24Digital Onsite Producer
Sep. 2012 - Jan. 2014Barcelona Area, SpainBased out of Barcelona, worked on multiple day assignments across the globe as an Onsite Producer managing live webcasts and coordinating digital media and asset deliverables for clients including MSD in Taipei, Taiwan and Ho Chi Minh City, Vietnam, Hewlett Packard and IBM in Spain and Unilever in London.
ON24Head of Digital Production - EMEA
Aug. 2005 - Aug. 2012London, United KingdomOpened the company’s first international HQ in London in 2005. Line manager responsible for hiring international film crews, producers, post editors for corporate webcasts in Europe and Asia. Started company as the EMEA Client Services Manager responsible for account management of Fortune 500 webcast, media center and virtual trade-show clients. Managed client deliverables and training, ensured all client assets were in place by live and on-demand event date and time.
World TelevisionProject Manager
Apr. 2003 - Aug. 2005London, United KingdomResponsible for day-to-day project and account management of streaming media projects. Responsible for keeping contracts within budget, profit and loss reporting, monthly client billing. Led film crews and onsite producers. Worked with operations teams in Sydney and Zurich.
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