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Work Background
Certified Branch Manager
Raiffeisen Bank RomaniaCertified Branch Manager
Feb. 2015Timisoara- Developing and executing integrated sales, relationship and credit strategies that are aligned with Area business plan to achieve desired revenue, expense and service goals; -Managing a credit portfolio together with a strong understanding of SME markets and products; -Generating new business by lending products and maintaining relationship with existing borrowers; -Evaluating client's business by analyzing financial needs, assessing the risk factors involved in business and possible collateral; - Planning, organizing and coordinating daily sales, services and operations management process; - Monitoring sales target;
RBL Regional Coordinator
Raiffeisen Banca pentru LocuinteRBL Regional Coordinator
Nov. 2011 - Feb. 2015Regine Banat-Crisana- Provides proper assistance and support for the branch to reach its sales targets in terms of the RBL products; - Institutes relevant measures to achieve the clearly identified performance indicators; - Proactivly promotes and sales the Banks' products and services to retail customers; - Pursues both the achievement of the Bank's strategic objectives and the performance indicators afferent to the retail functional line, as defined by the model of the five organizational values, namely clients, company, colleagues, control and community ; - Supervises the performance and the quality of customers distribution and advisory activity via Raiffeisen Bank branches and agencies; - Oversees the achievement of the Bank's sales and quality objectives and provides the necesaary support to achieve this objectives; - Identifies the optimum level of resources needed for high quality sales; - Mantain a succesful relationship with collaborators so as to provide the tools needed to sell and monitor the activity; - Provides direct support for the sales manpower as well as for its proper management;
Customers Advisor
Raiffeisen Bank RomaniaCustomers Advisor
Jul. 2008 - Nov. 2011Timisoara- Promotes and sales banking products and services, provides advice to the existing and prospective clients; - Identifies the customer's needs and opportunities to sell the products and services provided by the bank via cros-selling activities; - Manages the customer portofolio by constant follow-up; - Attract and keeps the portofolio of clients by offering advice and services according to the bank's quality standards; - Aims at and takes all necessary actions to achieve the individual goals, as well as the branches goals; - Promotes the image of the bank, the products and services offered by the bank through organized presentations at the highest possible level.
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