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Work Background
Communication, Project and Event Management - Semi Retired
The Hartford (Formerly)Communication, Project and Event Management - Semi Retired
May. 2019
AD, Internal Communication
The HartfordAD, Internal Communication
Oct. 2011Hartford, Connecticut AreaCommunication Support · Built and executed communication plans for varied business lines and functions across an 18,500-employee enterprise. · Led communication business partners and writers to develop quality and timely deliverables – meeting or exceeding project goals, business objectives and success measures. · Created and implemented departmental process flows to support evolving company needs and deliver a consistent customer experience. · Executed the company’s most prestigious employee recognition program with senior executives including an elegant, high-end winner experience. · Significant support for both Diversity & Inclusion and Corporate Sustainability enterprise-wide programs in the form of events and corporate fundraising.
AD, Executive and Employee Communications
The HartfordAD, Executive and Employee Communications
Jan. 2007 - Oct. 2011Simsbury, Conn.Single communications specialist supporting 3,000-employee Group Benefits business.
Various Group Benefit Account Management
The HartfordVarious Group Benefit Account Management
Jan. 1975 - Jan. 2007Hartford, Conn.Positions of increasing responsibility in the Group Benefits Sales Division. Starting as an associate in a small regional sales office, focused on account and relationship management. Demonstrated top performer, achieving or exceeding sales and persistency targets each quarter. One of four people across the division selected in 2003 for the newly created position of Director of Relationship Management. In this capacity, developed and directed the implementation of new technologies, consistency, work flows and procedures across regions to ensure a standardized, positive customer experience.
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