Global Affairs Canada | Affaires mondiales CanadaE-Communications Officer
Jan. 2016 - May. 2016Ottawa, OntarioProposed responses to queries asked through Facebook or Twitter (Direct Messages, Comments, Visitor Posts). Translated, revised, and edited various written documents. Drafted tweets for the @TravelGoC and @VoyageGdC Twitter accounts related to various promotional campaigns.
Monitored Facebook and Twitter accounts regularly to ensure that all comments were appropriate, deleted comments when required, and tracked user engagement and reach. Tested, maintained, and created various scenarios for Travel.gc.ca's Travel Wizard. Developed a communications plan for a social media campaign.