Samsung MobileManager of Sales & Service Center
Sep. 2012 - Mar. 2014Petah Tikwa, Israel- Lead a team of 5 sales and service representatives, driving them to successfully meet storewide and personal goals.
- Provided professional, solution-oriented support to customers: private, business, and internal. Developed and applied innovative workflow procedures and sales techniques.
- Oversaw the quality of service, sales, and ongoing store logistics.
- Rep professional program training.
- In charge of the revenue statement of the store.