Liz Gauthier

Operations Manager | Consultant

Research AssistantITTranslatorConsultingProject ManagerAssistantAdministrative AssistantBusiness AnalystExecutive AssistantData AnalystBI AnalystProject Coordinator

I’m an operations leader with over 9 years of experience building and scaling tech-enabled systems across health tech and insurance. I’ve led high-impact initiatives—from launching a national brokerage business at Justworks, to tripling internal tooling deployment speed by designing a scalable “problem-to-deployment” pipeline. My work blends cross-functional leadership with technical fluency—I regularly use SQL to inform strategy, automate workflows, and develop dashboards that drive decision-making. I thrive at the intersection of strategy, systems, and execution.

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Work Background

Operations

JustworksOperations

Mar. 2022Founded the Benefits Platform Operations team. Currently scaling processes, internal tools, and a benefits platform.

Project Manager

JustworksProject Manager

Dec. 2020 - Mar. 2022New York City Metropolitan AreaLed initiatives that expanded and enhanced the growth of our benefits suite.

Sr Operations Analyst - Process Design and Strategy

Oscar HealthSr Operations Analyst - Process Design and Strategy

Mar. 2018 - Dec. 2020New York City Metropolitan AreaCo-led the development of the Fraud, Waste, and Abuse cross-functional team, focusing on designing and implementing processes to enhance efficiency and compliance.

Supervisor - Medical Claims Processor

Oscar HealthSupervisor - Medical Claims Processor

Jul. 2016 - Mar. 2018New York, New YorkLed a team of 8 medical claims processors focused on resolving provider escalations related to payments.

Member Services Representative

Oscar HealthMember Services Representative

Jan. 2016 - Jul. 2016Provided expert support to our members by addressing requests received by email and phone.

Shift Supervisor

StarbucksShift Supervisor

Nov. 2014 - Jan. 2016New York City Metropolitan Area

Requests

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Personal Pitch

Ops Consulting & Multilingual Solutions

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