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Work Background
CitiVP, Digital Strategy Lead
Nov. 2020New York, New York, United States
CitiVP, Journey Mapping & Design Thinking Practice Lead
Nov. 2018 - Nov. 2020New York, New York, United States
CitiCX Training Facilitator
Mar. 2018 - Nov. 2018New York, New York, United States
Dale Carnegie TrainingGraduate Assistant
Nov. 2017Greater New York City Area• Facilitate engaging large group training on topics inclusive of communications, strengthening relationships, leadership and stress management • Lead interactive small group coaching sessions to ensure participants understand material and achieve highest levels of performance
• Leverage exceptional communication and facilitation skills to educate, coach and mentor professionals at all levels and across various industries
• Acquire deep knowledge of the 30 Dale Carnegie Principles and serve as point of contact for course participants, and promptly address questions and concerns to client satisfaction
Western Vision Business TrainingsCertified Consultant and Business Trainer, Founder
Nov. 2013St. Petersburg, RussiaHaving recognized the demand for Western style trainings in Russia, I founded this company that specializes in adapting Western best practices, soft skills and communication strategies for international and domestic businesses on the Russian market. • Design and deliver tailor-made, practice-based trainings and Adobe Captivate and Articulate Storyline training modules for middle to top managers in emotional intelligence, organizational health, leadership/influencing skills, etc.
• Trained top management of IKEA to overcome significant leadership and cultural challenges among international staff
• Increased participation for the Saint-Petersburg International Economic Forum by 26% through training of recruitment skills
Saint-Petersburg International Economic Forum FoundationTraining Specialist, Press Secretary, SMO Specialist
Dec. 2010 - Dec. 2014St. Petersburg, Russian Federation• Coached senior executives in communication and feedback strategies
• Designed, developed and delivered trainings for staff
The Ohio State UniversityGraduate Teaching Associate
Sep. 2008 - Jul. 2010
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