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Work Background
Noah MedicalIT PM Consultant
Feb. 2024 - Apr. 2025United States, San JoseLed successful implementations of (1) Arena PLM and Training SaaS app, and (2) eLMS (eLoomi/Navex) SaaS app.
True SearchSr. Director, IT Business Systems
Jan. 2022 - Oct. 2024United States, San FranciscoLead and build new team to create the vision and strategy for leveraging business applications technology to scale business processes and support company growth. NetSuite, Salesforce, Brex.
Cytek BiosciencesBusiness Systems Specialist
Jan. 2021 - Jan. 2022Fremont, California, United StatesJoined new IT team to initiate & complete the transition of ownership of the business applications deemed critical to support the company’s expected growth including SFDC, NetSuite and the Boomi integration platform.
Satellite Healthcare / WellBoundIT, Director of Enterprise Applications
Jan. 2017 - Jan. 2020300 Santana Row, San Jose, CaliforniaSupervise and maintain the organization’s repository of software applications through best practices and the appropriate staffing and management of a technical team inclusive of 3rd party software and resource providers. Responsible for governance and relationship management with business and IT stakeholders in the acquisition, development and production operations of enterprise technology solutions for all the Business Enablement Solutions at Satellite Healthcare.
Independent Consultant (at Glassdoor)Technical Project Manager
Feb. 2016 - Sep. 2016Technical project management of business objectives on the Salesforce.com platform including integrations such as with NetSuite, at Glassdoor.com in Mill Valley.
TwitchDirector of Business Systems
Jan. 2016 - Jan. 2017225 Bush Street, San Francisco, CaliforniaResponsible for leading the implementation and management all Financial and Operational systems. Focused on the architecture and integration of all business applications and building a data structure to address the data flow between Twitch's financial systems and drive projects to improve financial processes and KPI monitoring.
SurveyMonkeyDirector of Business Systems
Jan. 2015 - Jan. 2015Palo AltoOversee mission critical 3rd-party business applications across SurveyMonkey including SalesForce, NetSuite, and Marketo. Responsible for working with cross-functional colleagues within Finance, Sales, Support, IT, Business Intelligence, and Engineering to gather requirements and implement solutions addressing strategic business needs. Manage relationships with application vendors and direct solution development/implementation, including oversight of related contractor engagements.
GracenoteDirector, Enterprise Applications
Jan. 2010 - Jan. 2015Emeryville, CaliforniaOversight and ownership of the planning, management and operation of the group charged with developing, supporting, and implementing enterprise information systems, including Financial, Human Resources, Customer Relationship Management, and Decision Support systems. Responsibilities include: establishing and administering operating and technology standards; partnering with key stakeholders on the development of new IT services; overseeing & hands-on participation in the design and implementation of the enterprise application infrastructure; enterprise architecture standards and practices; problem identification and resolution processes. Managing of IT apps projects, their budgets, and often working with resource augmentation vendors and/or partnering with consulting companies, to meet project goals. Two direct reports, one manager and one senior development lead. Ownership of an annual applications budget of over $1M, and drives negotiations with vendors/partners to keep delivering value to the business. Reporting to VP of IT.
VMware IncBusiness Intelligence IT Engineering Manager
Jan. 2005 - Jan. 2009Leader of senior development team that designs and builds Business Intelligence reporting dashboards for business operations including Finance, Sales, HR, Professional Svcs and Marketing. My responsibilities include directing the development staff, coordinating with business leaders/analysts, the management of project budgets, working and negotiating with resource augmentation vendors, driving standards & SDLC, ensuring data compliance needs were met, technical oversight and mentoring my team (18 incl 6 senior development leads, and a mix of FTE/contract and on/off-shore).
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