Ana Lucía Álvarez is a seasoned professional in the marketing and media/entertainment industry, currently holding the position of Team Lead at Gracenote. With a strong background in product development and project management, she plays a pivotal role in driving the team towards achieving their goals and objectives. Ana possesses exceptional leadership skills, demonstrating the ability to manage and motivate a team effectively. Prior to Gracenote, she has held various roles in team leadership and product development, honing her skills in these areas. Ana holds a degree in Textile Design and a Master's in Marketing and Communication. Her expertise lies in streamlining processes, strategic planning, and fostering a productive and positive work environment.More...
Matt Fernicola
Desktopsupport specialist@Gracenote
Verified
Matt Fernicola is a Desktop Support Specialist at Gracenote, a company that provides music, video, and sports metadata. He is responsible for providing technical assistance to the company's staff, troubleshooting hardware and software issues, and maintaining the company's computer systems. Fernicola's role is crucial in ensuring the smooth operation of the company's IT infrastructure, which is fundamental to the company's business operations. His expertise in IT support contributes to the overall efficiency and productivity of the company.More...
Scott Harrison
Desktop support specialist@Gracenote
Verified
I supported all 400+ users with hardware, software, network, VPN, PC, Mac, VOIP, disaster recovery, custom software,
and any other issue they may have. Built very good relationships with users and managers. I would get in early and walk
around and interact with users and managers to proactively see if there was anything I could help with. Windows 7/10,
Active Directory (create users, permissions, passwords, etc.) Remote support since 2020 using Zoho.More...
Madeleine Muscari
Freelance AI Engineer
Verified
Vibe coding got you down? Is your “check agent” light illuminated? Mysterious errors in your application? With 20 years of tech industry experience in building ML pipelines, data storage and processing systems, authentication and identity systems, REST and GraphQL API’s, leading engineering teams, and cutting edge expertise in building agentic AI-powered SaaS products, I’ll be your software mechanic for when your business breaks down, or when you’re looking for some cool upgrades.More...