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Work Background
Freelance (Self employed)Actress
Nov. 2024United Kingdom, Manchester1. Character Portrayal – Interpret scripts to embody characters with depth, emotion, and authenticity across film, television, theater, or commercials.
2. Rehearsal & Performance – Collaborate with directors and fellow actors, refining delivery through rehearsals and live performances.
3. Script Analysis – Study roles, understand dialogue, and develop a compelling portrayal that aligns with the production’s vision.
GogoHelperBusiness Owner
Aug. 2023United Kingdom, Manchester1. Business Development & Strategy – Plan and execute growth strategies, expand service offerings, and build a strong customer base.
2. Client Relations & Sales – Maintain relationships with clients, promote services, negotiate contracts, and ensure customer satisfaction.
3. Operational Management – Oversee daily operations, schedule cleaning teams, and ensure service quality meets company standards.
4. Financial Oversight – Handle budgeting, pricing strategies, and financial planning to ensure profitability and sustainability.
5. Staff Recruitment & Leadership – Hire, train, and manage employees while fostering a productive and professional work environment.
KBF ENTERPRISES LIMITEDForklift Driver
Sep. 2022United Kingdom, Manchester1. Forklift Operations & Safety Checks – Conduct daily safety inspections and operate forklifts for pallet movement, stock organization, and loading/unloading goods.
2. Inventory Management – Track pallet movements, update warehouse stock via system checks, and optimize racking capacity.
3. Order Fulfillment & Logistics – Assist stock, Amazon, and wholesale teams by dropping pallets, transferring items between units, and preparing goods for dispatch.
4. Problem Solving & Investigation – Identify and resolve missing product issues, conduct stock verification, and collaborate with stock control teams for accuracy.
5. Leadership & Support – Handle pick list allocations, supervise staff, authorize keyholder responsibilities, and provide warehouse assistance when required.
TescoWarehouse operative
Jan. 2022 - Sep. 2022United Kingdom, Manchester1. Stock Handling & Organization – Receive, unload, and store supermarket inventory efficiently.
2. Order Picking & Packing – Prepare goods for distribution, ensuring accuracy and timely delivery.
3. Inventory Management – Track stock levels, conduct stock checks, and report shortages or damages.
4. Equipment Operation – Use forklifts or pallet jacks safely to move heavy items.
5. Workplace Safety & Maintenance – Maintain cleanliness, follow health regulations, and adhere to safety procedures.
Gingersoft LimitedPOS System Sales Representative
Jul. 2020 - Sep. 2021Hong Kong, Kowloon1. Customer Acquisition – Identify restaurants in need of POS solutions, generate leads, and build relationships with potential clients.
2. Product Demonstration – Present the features and benefits of restaurant POS systems, customizing solutions to fit business operations.
3. Sales & Negotiation – Handle pricing discussions, contracts, and close deals to maximize revenue.
4. Installation & Training – Assist with system setup, provide training to restaurant staff, and ensure smooth integration.
5. Technical Support & Follow-up – Offer post-sale assistance, troubleshoot issues, and maintain long-term client satisfaction.
Saint Jacque MedicalClinic Manager
Jan. 2019 - May. 2020Hong Kong, Kowloon1. Operational Oversight – Supervise daily clinic operations, ensuring efficient workflow and patient care.
2. Staff Management – Hire, train, and coordinate healthcare staff while maintaining a productive work environment.
3. Financial Administration – Oversee budgets, billing, and financial reports to ensure clinic sustainability.
4. Compliance & Regulations – Ensure adherence to healthcare policies, licensing requirements, and safety protocols.
5. Patient Relations – Enhance patient experience by addressing concerns and optimizing service quality.
Cheng's EntertainmentArtist Manager
Mar. 2016 - Jun. 2016Hong Kong, Kowloon1. Career Development & Strategy – Guide artists in shaping their careers, securing opportunities, and expanding their brand.
2. Contract & Negotiations – Handle agreements with labels, agencies, and venues to ensure favorable terms for the artist.
3. Booking & Scheduling – Manage performances, interviews, and events to optimize visibility and growth.
4. Financial Management – Oversee budgets, royalties, and earnings to maintain financial stability.
5. Public Relations & Branding – Develop marketing strategies, handle media inquiries, and enhance the artist’s public image.
Prudential Hong Kong LimitedWealth Planner
Mar. 2014 - Nov. 2018Hong Kong, Kowloon1. Client Consultation – Assess clients' needs and provide suitable insurance plans, including health, life, or property coverage.
2. Policy Sales & Recommendations – Educate clients on insurance options, explain terms, and assist in policy selection.
3. Claims Assistance – Guide policyholders through the claims process, ensuring smooth and timely resolutions.
4. Market Research & Networking – Identify potential customers, expand client base, and stay updated on industry trends.
5. Administrative Duties – Manage records, process paperwork, and ensure compliance with insurance regulations.
Keen Top EntertainmentArtist Manager
Apr. 2013 - Nov. 2013Hong Kong, Hong Kong1. Career Development & Strategy – Guide artists in shaping their careers, securing opportunities, and expanding their brand.
2. Contract & Negotiations – Handle agreements with labels, agencies, and venues to ensure favorable terms for the artist.
3. Booking & Scheduling – Manage performances, interviews, and events to optimize visibility and growth.
4. Financial Management – Oversee budgets, royalties, and earnings to maintain financial stability.
5. Public Relations & Branding – Develop marketing strategies, handle media inquiries, and enhance the artist’s public image.
VIVA CLUBReceptionist
Dec. 2012 - Apr. 2013Hong Kong, Kowloon1. Guest Greeting & Check-In – Welcome guests, verify memberships, and assist with inquiries upon arrival.
2. Reservation & Event Coordination – Manage bookings, schedule appointments, and provide information on club activities.
3. Phone Handling – Answer calls and provide excellent customer service.
4. Cashier & Payment Processing – Handle transactions for entry fees, membership renewals, and event payments.
5. Maintaining Lobby Area – Ensure a clean, organized reception space while upholding hospitality standards.
FWD InsuranceWealth Planner
Feb. 2011 - Jan. 2014Hong Kong, Kowloon1. Client Consultation – Assess clients' needs and provide suitable insurance plans, including health, life, or property coverage.
2. Policy Sales & Recommendations – Educate clients on insurance options, explain terms, and assist in policy selection.
3. Claims Assistance – Guide policyholders through the claims process, ensuring smooth and timely resolutions.
4. Market Research & Networking – Identify potential customers, expand client base, and stay updated on industry trends.
5. Administrative Duties – Manage records, process paperwork, and ensure compliance with insurance regulations.
Freelance (Self employed)Actress
May. 2010 - Sep. 2021Hong Kong, Hong Kong1. Character Portrayal – Interpret scripts to embody characters with depth, emotion, and authenticity across film, television, theater, or commercials.
2. Rehearsal & Performance – Collaborate with directors and fellow actors, refining delivery through rehearsals and live performances.
3. Script Analysis – Study roles, understand dialogue, and develop a compelling portrayal that aligns with the production’s vision.
4. Public Engagement & Promotion – Participate in interviews, events, and social media promotions to build audience connection.
Zurich InsuranceWealth Planner
Mar. 2010 - Feb. 2011Hong Kong, Kowloon1. Client Consultation – Assess clients' needs and provide suitable insurance plans, including health, life, or property coverage.
2. Policy Sales & Recommendations – Educate clients on insurance options, explain terms, and assist in policy selection.
3. Claims Assistance – Guide policyholders through the claims process, ensuring smooth and timely resolutions.
4. Market Research & Networking – Identify potential customers, expand client base, and stay updated on industry trends.
5. Administrative Duties – Manage records, process paperwork, and ensure compliance with insurance regulations.
Hong Kong Hospital AuthorityWard Clerk
Mar. 2009 - Feb. 2010Hong Kong, Kowloon1. Patient Records Management – Maintain accurate medical records, update patient information, and ensure confidentiality.
2. Administrative Support – Assist healthcare staff with paperwork, scheduling, and general clerical duties.
3. Communication Handling – Answer calls, relay messages, and coordinate with departments for patient care.
4. Supply Management – Order and organize medical supplies and office materials for ward operations.
5. Reception Duties – Greet patients and visitors, provide information, and support a welcoming environment.
Many Well LimitedAccounting Clerk
Sep. 2008 - Jan. 2009Hong Kong, Kowloon1. Data Entry & Record Keeping – Maintain accurate financial records, process invoices, and enter transactions into accounting systems.
2. Accounts Payable & Receivable – Handle payments to vendors, track incoming payments, and reconcile accounts.
3. Financial Reporting – Assist in preparing financial statements, reports, and balance sheets.
4. Bank Reconciliation – Compare company records with bank statements to ensure accuracy.
5. Administrative Support – Assist accountants with filing, audits, and financial documentation.
Bar PacificWaitress
Nov. 2003 - Aug. 2008Hong Kong, Kowloon1. Taking Orders – Serve customers by taking drink and food orders, ensuring accuracy and efficiency.
2. Serving Drinks & Food – Deliver beverages and snacks promptly while maintaining excellent customer service.
3. Customer Engagement – Interact with patrons, provide recommendations, and create a welcoming atmosphere.
4. Cash Handling – Process payments, manage tabs, and ensure accurate billing.
5. Maintaining Cleanliness – Keep the bar area tidy, clear tables, and follow health and safety guidelines.
Cafe LagoonCashier
Sep. 2003 - Oct. 2003Hong Kong, Kowloon1. Handling Transactions: Process customer payments accurately using cash, credit cards, or digital payment systems.
2. Customer Service: Assist guests with inquiries about menu items, pricing, and payment methods while maintaining a friendly attitude.
3. Managing Daily Reports: Keep track of daily revenue, balance cash registers, and generate financial reports for management.
4. Order Coordination: Communicate with kitchen and waitstaff to ensure smooth service and resolve any payment-related issues.
5. Maintaining Work Area: Keep the cashier station clean, organized, and ensure proper handling of receipts and change.
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