Bioágua Laboratório de Análises Ltda.Administrative Assistant
Oct. 2007 - Jun. 2009Vinhedo, São Paulo, Brazil- Collaborated closely with an external consultant to establish and maintain compliance with ISO certification standards;
- Proactively assisted in the company's internal software development, identifying areas for improvement, facilitating corrective actions and continuous enhancement;
- Handled the registration of new clients and sales quotations;
- Managed stock of lab supplies and procurement processes;
- Implemented effective systems for the organization of physical files;
- Excelled in customer service, addressing inquiries and concerns.