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Work Background
Pour Moi SkincareDirector of Business Operations
Sep. 2020Bellevue, WashingtonIn my role at Pour Moi Skincare, I oversee key operational areas, from global supplier and manufacturing relationships to operational analytics and strategic planning. I lead cross-functional teams to enhance our product development processes and streamline operations, ensuring we meet our KPIs and forecasting goals. While I manage all facets of our business operations, I collaborate closely with fulfillment teams to ensure seamless consumer delivery. My focus on optimizing direct-to-consumer channels, including platforms like Amazon and Shopify, has been instrumental in creating exceptional customer experiences and driving growth. Time's Top 100 Best Inventions of 2020, Pour Moi Skincare manufactures and distributes the world's first multi-patented Climate-Smart® skincare system. #HappyFaceAnyPlace
TDNS Partners, LLCOwner / Business Development & Marketing Strategist
Nov. 2015 - Dec. 2020Bellevue, WashingtonAfter successfully launching an e-retail startup, I honed my expertise in managing diverse business operations, including brand development, product creation, contract negotiation, and supply chain management. This experience allowed me to commercialize my business model and partner with both SMBs and large enterprises to enhance their product development, marketing, and business strategies. Transitioning into business transformation, I collaborated closely with senior executive teams to drive consistent revenue growth and improve profitability by optimizing customer acquisition costs. A notable achievement was delivering an average savings of 34% in manufacturing costs for my clients. Throughout this journey, I focused on core services that supported business transformation, including product development, manufacturing, logistics, project management, go-to-market strategies, partner strategy, and business intelligence.
Mobile PosseExecutive Director, Partner Development
Jan. 2012 - Dec. 2016Bellevue, WaIn this previous role, I specialized in cultivating strategic C-level partnerships and enhancing customer relationships. My mission was to establish strong collaborations and identify new distribution channels that fueled organic growth with carriers, OEMs, mobile game developers, and digital content publishers. I also focused on driving eCPM revenue by developing innovative home screen inventory for our carrier and mobile partners. This experience laid the groundwork for my current career, where I leverage these relationship-building skills and strategic insights to drive business transformation and operational excellence.
CompuwareExecutive Director, Business Development
Jan. 2011 - Dec. 2012In this position, I quickly built a robust pipeline, driving revenue growth from zero to 200% of quota within just six months by successfully selling the company’s products to major carriers like AT&T Wireless, Sprint, T-Mobile, and Verizon. This rapid success stemmed from my ability to refine C-level client engagement and partner management strategies, skills that continue to play a crucial role in my current career as I drive business transformation and foster strategic partnerships.
MotricityExecutive Director, Business Development
Jan. 2010 - Dec. 2011This role demonstrated my ability to cultivate cross-industry partnerships with US and Canadian mobile operators, Microsoft, and other mobile content partners. One of my noteworthy achievements was restoring a lost relationship between Motricity and T-Mobile to ensure the attainment of annual sales goals.
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