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Work Background
FreelanceFreelance Writer
Jan. 2025
EMI Signs (Electra-Media, Inc.)Digital Media Coordinator
Sep. 2023Design and produce visually appealing digital billboard graphics using Adobe Photoshop to provide engagement and brand awareness.
Program content across multiple digital signage systems, including PV Client, Daktronics Venus, and SNA Display with accurate scheduling and functionality.
Pull and analyze weekly and monthly performance reports to monitor content plays and optimize display effectiveness based on audience reach.
Collaborate with internal teams to strategize and implement digital media campaigns while contributing to successful project outcomes and client satisfaction.
Draft, format, and proofread correspondence, presentations, and reports; maintain organized digital and physical filing systems.
Serve as the primary point of contact for clients, responding to inquiries and managing customer relations via phone, email, and in-person interactions.
Assist in identifying and resolving technical issues with digital billboard displays, working closely with technical teams to ensure minimal downtime.
EMI Signs (Electra-Media, Inc.)Administrative Assistant
May. 2023 - Sep. 2023Lawndale, California, United StatesEfficiently manage a busy inbox and phone system, prioritizing high-priority client communications to ensure timely response and exceptional service.
Provided administrative support to the sales and service teams, including handling correspondence and preparing customer paperwork.
Collaborate with creative and technical teams to ensure digital content meets client specifications and is displayed correctly on digital billboards.
theCOPYagencyPersonal Assistant/Project Manager
Sep. 2022 - Sep. 2023California, United StatesManaged personal calendars and scheduling for team members, ensuring efficient time management and organization.
Handled mailing and package deliveries, coordinating logistics to ensure timely receipt and dispatch of important materials.
Organized travel accommodations for staff, including booking flights, hotels, and transportation, while adhering to budgetary guidelines.
Assisted with administrative tasks, including preparing documents and maintaining office supplies, to support daily operations.
Fostered a collaborative work environment by communicating effectively with team members and supporting project needs as they arose.
Dahl Ford Davenport, Inc.License and Title Clerk
Apr. 2021 - Sep. 2022Davenport, Iowa, United StatesManaged the titling process for new and used vehicles to be in compliance with state regulations.
Processed state and county taxes for vehicle transactions while keeping meticulous records to facilitate smooth audits.
Handled paperwork for bank loans for submissions to appropriate lenders in a timely manner and minimized processing delays.
Collaborated with sales staff to resolve any title or registration issues to enhance customer satisfaction and streamlining operations.
Maintained up-to-date knowledge of changes in state and local regulations affecting vehicle titles and registrations.
Recorded and kept track of all new and used vehicle titles while performing regular audits.
Green ChevroletLicense and Title Clerk
Sep. 2017 - Apr. 2021East Moline, Illinois, United StatesManaged the titling process for new and used vehicles to be in compliance with state regulations.
Processed state and county taxes for vehicle transactions while keeping meticulous records to facilitate smooth audits.
Handled paperwork for bank loans for submissions to appropriate lenders in a timely manner and minimized processing delays.
Collaborated with sales staff to resolve any title or registration issues to enhance customer satisfaction and streamlining operations.
Maintained up-to-date knowledge of changes in state and local regulations affecting vehicle titles and registrations.
Recorded and kept track of all new and used vehicle titles while performing regular audits.
Green ChevroletReceptionist
Mar. 2016 - Sep. 2017East Moline, Illinois, United StatesGreeted and assisted customers with a professional, friendly demeanor, providing exceptional service in a fast-paced environment.
Managed a multi-line phone system, directing calls and taking messages for service, sales, and management departments.
Assisted with inventory management by ensuring that vehicles were properly displayed and tagged.
Provided administrative support to the sales and service teams, including handling correspondence and preparing customer paperwork.
Assisted in breaking down finance packages to be forwarded to the correct financial institutions in a timely manner.
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