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Work Background
Ford Motor CompanyIT Project Manager
Jan. 2022 - Jul. 2023Dearborn, Michigan, United StatesDeveloped new application to manage Battery Disposition, logistics and order processing for battery arrays in Battery Electric Vehicles (BEV).
Ford Motor CompanyGlobal IT Manager
Oct. 2013 - Mar. 2023Responsible for Global IT Strategy in Marketing Sales and Service (MSS) IT for the Lincoln Motor Company. Managed multiple IT projects, budget and Executive Reporting. Key member of the China launch team responsible for bringing in the MSS IT applications and new tools for the new Lincoln China Dealers.
Ford Motor CompanySr. Strategic Portfolio Manager
Apr. 2008 - Mar. 2023Allen Park, MISr. Strategic Portfolio Manager for Ford's Export & Growth area. Focused on strategic view of applications for Central America, Africa, The Middle East, South Korea and Southeast Asia. Focused mainly on CRM, Digital Marketing, Consumer Surveys, Dealer Management Systems and Vehicle / Part order processing.
Ford Motor CompanyProject Manager / FORDSTAR Operations Manager
Jul. 2005 - Apr. 2008Currently working in Dealer Systems for Ford Motor Company. I am now pulling double duty as the FORDSTAR Operations Manager and Managing a variety of applications within the Retailer Education & Training Department. FORDSTAR is the single largest private data / video network in the world, currently delivering video and data to over 4,000 Ford and Lincoln Mercury dealers in North America. It is a $40 million dollar enterprise witihin Ford Motor Company.
JaguarRetailer Systems Liaison
Jun. 2002 - Jul. 2005Managed the IT relationships between Jaguar/Land Rover, their Dealers and vendors. Also acted as a go-between with Ford Dealer Systems.
Ford Motor CompanyContact Center Program Migration Supervisor
Sep. 2000 - Jun. 2002Migrated support centers into Ford's Business Assistance Center (BAC). Actively grew the BAC's support center, doubling the size of the team, but reducing the overall cost to Ford by consolidating support areas under one roof.
Supervised 80+ employees, including hiring, firing and coaching/counseling.
CompuwareBusiness Analyst
Jan. 1996 - Dec. 2000
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