McJac's Roadhouse GrilleHuman Resources Director
Dec. 2016 - Jul. 2018Surrey, British Columbia, CanadaIn charge of scheduling over 30 employees and weekly musicians.
Dealing with any interpersonal disputes and customer complains, both in person and over the phone.
Coordinated, billed and promoted several catering and in house events, including but not limited to weddings, celebrations of life, and birthday parties. This was both in person and over email/phone calls, as well as through our website and facebook pages.
Handling and overseeing the bar, including weekly orders and inventory, maintaining relationships with breweries, wineries and private liquor sales teams.
Tracking of our sales day to day, as well as weekly, monthly, and yearly.
Creating specials to sell certain drinks.
In charge of maintaining the website and replying to any and all emails.
Prospected guests through the use of social media, inside deals, and personally speaking to customers to promote our catering and in house events for both the restaurant and our child 2go company.
Coordinated and personally ran events involving our products and food at both food fairs, in house events, and farmers markets.
Dealing with the day to day care of our PoS system, setting up and removing buttons, creating new menu items, and maintenance.
Handled training new staff members, giving them the run down of our rules and regulations, as well as overseeing their training.