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Work Background
Globe GroupData Governance and Quality Manager (Data Quality Lead)
Oct. 2023Spearheaded the design and implementation of an end-to-end data quality framework, significantly reducing data quality issues and enhancing data trustworthiness across the data lifecycle. - Defined data quality standards and metrics - establishing a clear criteria for data accuracy, completeness, and timeliness. - Established and enforced Operating Level Agreements (OLAs) ensuring data timeliness and enabling up-to-date reporting and analysis. - Implemented completeness checks for raw data, standardizing the need for control/audit files for all data ingestions. - Developed and deployed an Anomaly Detection system via Elasticsearch covering 100% of critical source tables, enabling proactive issue detection and resolution. - Led the creation of the KPI Database covering the enterprise's top KPIs, providing a reliable source of truth for customer metrics Optimized the data acquisition processes by implementing a structured framework and governance standards, resulting in increased efficiency, enhanced data quality, and improved alignment with business needs.
Globe GroupData Build Engineer
May. 2023 - Oct. 2023Developed analytical marts for the B2B unit of the company used in management and operational reporting, as well as dashboarding
ShopeeAssistant Team Lead, Business Intelligence (Reporting & Analytics)
Jun. 2022 - May. 2023PhilippinesBusiness intelligence expert on ShopeePay’s Merchant Payments. Led requirements gathering and development of reports, dashboards, and data pull requests for various stakeholder functions (e.g., marketing, business development, finance, operations). Supported deliverables for other ShopeePay Off-platform businesses (i.e., Digital Products, Money Transfers, etc.). Assisted in the management of 3 team members.
ShopeeAssociate, Business Intelligence (Reporting & Analytics)
Jan. 2022 - Jun. 2022PhilippinesPerson-in-charge for ShopeePay’s Merchant Payments. Developed reports and dashboards, and fulfilled adhoc requests using SQL. Developed a standardized data mart for merchant payments using SQL resulting in a single source-of-truth for all Merchant Payment reports being generated for the Philippines.
MERALCOData Administrator
Jul. 2019 - Jan. 2022Monitored and resolved database issues and generated reports and dashboards using Salesforce. Co-lead the data migration project of the Prepaid payment system.
MERALCOInnovations and Programs Analyst
Jul. 2019 - Oct. 2019Business Analyst Lead for the development and implementation of the management's Customer Retail Service Performance Dashboard using PowerBI. Collaborated with Data Engineers and various stakeholders on the creation of a unified database for customer data, allowing better forecasting and projection of company revenue.
MERALCOService Application Process Analyst
Sep. 2017 - Jun. 2019Ortigas Ave, PasigProcess analyst handling monthly management reports, documentation of procedures and business processes, conducted user-acceptance testing and analysis for post implementation for the newly implemented Customer Experience Engine.
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