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Work Background
AflacBenefits Consultant
Jul. 2024Boston, Massachusetts, United StatesHelping small businesses and non-profits take care of their staff by coordinating budget-friendly and/or budget-zero supplemental benefit programs for their teams. Health insurance simply isn't designed to cover everything. Aflac is there to help cover the gap. Want to talk about how Aflac can help your staff? Grab some time!: https://calendly.com/jpsotis/30min
Regional Health CenterManager of Talent
Mar. 2024 - Jun. 2024Newly created role, merging all of the below to create a position that holistically focuses on employee wellbeing and equity as staff move from first interview to employee life to offboarding.
- Served as a lead point of contact for multiple HR, Credentialing, and TA EOPs in the biannual org-wide accreditation project.
Regional Health CenterManager of Talent Aquisition
Oct. 2023 - Apr. 2024Boston, Massachusetts, United StatesRetained all below while actings Interim Manager of Talent Acquisition
- Owned the full cycle recruiting process, including sourcing, screening, offer letters, backgrounds, hiring, and new hire orientation.
- Owned the credentialing process for licensed providers, working with vendors (Symplr, Blue Cross Blue Shield) to ensure timely and appropriate compliance with credentialing and licensing standards.
- Managed and trained recruiters, temporary workers, and trained managers on effective hiring practices.
- Worked with external contracting vendors to source and onboard temporary employees, and negotiate contracts and rates for conversion and retention.
- Worked with hiring managers, health center directors, and the c-suite to manage hiring expectations and deliver staff and anticipate openings.
- Worked with union representatives to comply with all CBA regulations regarding hiring, job posting, promotions,, and compensation.
- Processed promotions, internal moves, and performed data analysis on internal compression, DEI initiatives, turnover, and organizational effectiveness.
Regional Health CenterHR Project Management Specialist
Dec. 2022 - Oct. 2023Boston, Massachusetts, United StatesHR Project Management Specialist 12/2022 - 10/2023
- Overhauled outdated employee file system, creating a digital employee file infrastructure utilizing Teams and Sharepoint.
- Managed non-regular HR projects including yearly performance management and merit cycles, flu and vaccination programs,
compensation compression reviews, and hiring processes.
- Revamped new hire onboarding experience with the Manager of Talent Acquisition and the Organizational Development department.
- Facilitated the interdepartmental Manager Meeting, including moving to a regular cadence, updated communication protocols, and
developed org-wide synergy and training modules to promote knowledge of the organization and support for individual positions
- Updated the employee hiring process, overseeing the hiring of 200 employees, temps, and contractors in the last 12 months.
- Ran regularly reports and analysis for HR and DIEB+ concerns, including turnover, self-identifying, organizational makeup,
compensation equity, and retention,
- HR representative to org-wide teams such as the Strategic Health Equity Initiative (SHEI), Employee Experience Team (EET), Group of Admin and Project Managers (The GAP), IT Customer Success group, Multi-Cultural Group (MCG)
Freelance Director, Producer, ArtistThe Dinosaur Factory - Artistic Director
Oct. 2022Boston, Massachusetts, United Stateswww.thedinosaurfactory.org - Works in collaboration with the Producing Director to choose projects, produce readings and events, and facilitate general operations of the organization. - Directs readings and workshops
- Content creation and graphic design
Regional Health CenterHuman Resources Recruiter
Sep. 2022 - Dec. 2022Boston, Massachusetts, United StatesScheduled internal, external, and remote meetings; create meeting agendas, take meeting minutes, and provide follow up support, as requested
- Provide excellent customer service while addressing inquiries email inboxes
- Strong customer service skills
- Strong project management skills with a demonstrated ability to deliver timely results
- Ability to speak with interested candidates/help with phone screens
- Superior attention to detail and organization
- Anticipate needs of departments and take appropriate initiative
- Excellent writing, editing, and communication skills
- Ability to work independently, multi-task, and adjust priorities as competing projects vie for attention; as well as to seek help from supervisors when needed to complete tasks
Partners In HealthMA COVID-19 Response - Case Investigator | Contact Tracer
Apr. 2020 - Jan. 2022Boston, Massachusetts, United States- Work within a unit of ~10 people that collectively performs all functions of the COVID-19 Community Team response.
- Support calling patients diagnosed with COVID-19 (diagnostic test or physician certified) to risk stratify, dispense key information
about COVID-19, provide support, and gather contact information.
- Use Salesforce (Lightning - Custom) to support data collection and stewardship, workflow, and quality control. Info relayed to MA DPH.
- Triage and coordinate next steps for care and isolation for individuals the person has been in contact with.
- Perform phone calls as needed, including to contacts who have been exposed to COVID-19, to places of business a COVID-19
positive patient has frequented, and to refer patients and their families to different social services.
- Routinely contact and usher cases and contacts through isolation/quarantine via daily check-ins and evaluations, assessing changes
in status, discussing risks, and providing physical and emotional support where needed.
- Flex and support other departments when workload requires -- Inbound Calls Flex Team [8/2021 - 12/2021].
- Maintain protected information standards (PHI, PII, HIPAA, etc)
- Maintain daily contact with supervisor and unit leadership.
- Maintain grasp of rapidly changing and evolving protocols, as the needs of the epidemic and new information sees fit.
- Troubleshoot with units on difficult cases, patient referrals, and escalate as needed to central leadership team
- Top 3 on the team in successful contacts -- 2200+ cases and contacts across the state of MA (as of June 2021)
- Used MS Teams to communicate via chat, meetings and posts as well as collaborate via shared OneNote documents and other files, in order to coordinate with a fully remote team and keep in the loop on critical updates at the CTC
Freelance Director, Producer, ArtistThe Big Times Project - Core Collaborator | Director | Story Artist | Graphic Design | Voiceover
May. 2019Boston, Massachusetts, United StatesThe Big Times Project www.thebigtimesproject.com Season 1 Now Available on Spotify: http://bit.ly/4gubjMm
Unabridged Episodes and Additional Content available on Patreon. - Works with a team of creators, playwrights, and actors to create a serialized multimedia storytelling experience
- Extensively workshopped the overarching saga, working directly with the playwright and producer as a "captain of content". - Directed 3 live-streamed episodes during the initial workshop run in 2020 - Provided Graphic Design and Social Media content, including logos, posters, and social content
- Assistant Director for all podcast episodes (due out in late 2024)
- Voiceover artist
Northeast Security Inc.Field Staffing Manager
Nov. 2017 - Apr. 2020Boston, MA- Responsible for supervision of the Recruiters and Recruiting Department
- Interface with and provide hiring/staffing support for 150+ Accounts - Maintain calendars, appointments, and team infrastructure.
- Compile metrics and reporting deliverable to the Executive Committee (Weekly/Monthly/Yearly)
- Work with current employees and managers to facilitate site transfers and navigate restrictions.
- Onboard new accounts, working with new clients to create schedules and rollover existing staff
- Create and re-work schedules to accommodate both personnel and account needs - Facilitate background checks (Employment, Drug, CORI, etc) and ensure proper compliance
- Implement training for new managers in HR processes (Drug Screens, ATS software, interviews, onboarding paperwork, etc)
- Work with hiring managers on open positions, needs analysis, updates, and paperwork compliance.
- Coordinate and maintain vendor relationships with external vendors for background checks and job listings - Respond to and provide solutions to any emerging staffing needs. - Teach and organize new employee orientation
Northeast Security Inc.Senior Recruiter
Apr. 2016 - Nov. 2017- Source and interview potential new employees
- Create job postings, curate online job listings
- Usher applicants and hiring managers through the hiring process
- Administer drug screens and background paperwork
- Coordinate with Field Staffing manager and recruiters to ensure daily/weekly goals are met
- Onboard new accounts to ensure company growth
- Organize and attend job fairs to source new applicants for high level positions
Northeast Security Inc.HR Project Specialist / Recruiter
Feb. 2015 - Apr. 2016Boston, MA- Interview and place new applicants
- Run background checks and administer drug screens to prospective applicants
- Process references and employment verifications
- Work with hiring managers to address their vacancies and hiring needs
Eurest Services @ GoogleFacilities Coordinator
Sep. 2012 - Oct. 2014Cambridge, MA- Responsible for maintaining the daily upkeep and organization of workspace
- Interface with the client and, provide service and feedback about the campus - Maintain calendars, appointments, and team infrastructure.
- Create and answer work tickets in addition to coordinating with vendors for third-party needs - Administer, curate, and audit the Transit Benefit System
- Create new processes and documentation to streamline current systems: transit, communication, vendor management, and mail
- Coordinate, facilitate, and work both internal and external events
- Plan and participate in intra-office moves, often in conjunction with third-party vendors
- Help with the creation and execution of new office space through creative and logistical planning in addition to the reinventing of existing office space to accommodate emerging needs
- Oversee and facilitate coverage for the reception desk and mail service, as well as serve as a utility for all clients, employees, and vendors on campus
BlueCat ScreenplayScript Analyst
Aug. 2011 - Sep. 2013Reading and analyzing submitted scripts under deadline. Each detailed critique includes a deconstruction of the script and an analysis, with a focus on improving the overall quality of the product (plot, structure, focus, etc.).
Sodexo @ Suffolk UniversityCatering Chef
Aug. 2009 - Sep. 2012Boston, MACrafted diverse and nutritious menus to accommodate dietary restrictions and preferences.
• Executed precise food preparation techniques to deliver high-quality dishes to customers.
• Managed kitchen operations efficiently to ensure a smooth workflow and timely service.
• Coordinated and executed successful events by overseeing all culinary and logistic details.
• Utilized culinary creativity to develop innovative and visually appealing dishes.
• Communicated effectively with clients to understand their food preferences and exceed expectations.
Freelance Director, Producer, ArtistFreelance Theatre Director and Producer
Mar. 2009Boston, Massachusetts, United StatesFreelance Theatre Director, with experience in independent fringe theatre. jamessotis.com JPS is a director, designer, and narrative enthusiast based in Boston, MA. He was previously the Artistic Director of Vagabond Theatre Group -- a Boston-built company dedicated to the exploration and production of new work -- in which capacity he has directed VTG’s IRNE-nominated productions of Burning the Barn and Burning Up the Dictionary, as well as the Norton nominated Breaking the Shakespeare Code. James is currently a Core Contributor and dramaturg for The Big Times Project -- an open ended multi-media serial drama. Other directing credits include IRNE- and Norton-nominated Two Boys Lost (Stickball Productions), True Believers, Supergravity and the Eleventh Dimension and A Southern Victory - Parts I, II, and III (VTG). Around town, he has directed for (among others) The Big Times Project, Third Citizen Theatre Co., The Dinosaur Factory, Also Known As Theatre, Open Theatre Project, SHOTZ Boston, Playwrights' Platform, Solas Nua, Praxis Stage, and the One-Minute Play Festival. James holds a degree in Film & Television from Boston University. - Directing, Producing, Sound Design, Set Design, Operations, Logistics, Crowd Control, Event Management
Vagabond Theatre GroupArtistic Director
Feb. 2009 - Apr. 2016Boston, MAIn charge of keeping the artistic vision of the VTG focused, fresh, and driven. Programs theatrical season, oversees day-to-day business, organizes talent, directs productions, and oversees the quality and caliber of the Group as a whole.
Agganis Arena at Boston UniversityOperations Assistant
May. 2008 - Apr. 2009Assisted with day-to-day operations of the Arena. Worked with a team to set up, monitor, and run functions and events (lectures, concerts, etc.) at the Arena.
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