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Work Background
Old Mutual InsureSpecialist: Project Management and Engineering
Jul. 2024South Africa, JohannesburgActing as a delivery manager, enabling the implementation of Artificial Intelligence (AI) and Large Language Model (LLM) solutions within the insurance sector. Supporting cross-functional teams through the entire project lifecycle, from initial requirements gathering and solution architecture to development, testing, and deployment. Responsible for defining project scope, managing timelines, allocating resources, and proactively mitigating risks to ensure successful, on-budget delivery of cutting-edge AI/LLM initiatives. Collaborating closely with business stakeholders to translate complex operational challenges into viable technical solutions, driving digital transformation across the organization.
Convergenc3Manager of Business Engineering | Delivery Manager
Apr. 2023 - Aug. 2024Managed the business engineering department of a small team placed at a client in the aviation industry. Oversaw the delivery of various team members’ projects, from the implementation of HR software to the launching of a resource management app. Conducted business analysis to understand client needs and requirements, identifying and implementing improvement initiatives. Managed the successful changeover of the operational system of a major South African airline. Liaised with third party service providers based in Europe, coordinated their training visits to South Africa, ensuring learning outcomes are met and necessary test cases are completed. Ensured the successful definition of operational contingency plans and management of risk. Defined and monitored team goals and guided individuals along their professional development journey. Fostered a collaborative work environment, promoting dynamic knowledge sharing and development. Facilitated workshops and training sessions to educate client teams on best practices.
Mazars in South AfricaSenior Consultant | Delivery Manager
Nov. 2021 - Apr. 2023Managing the on-time and on-budget delivery of end to end complex cross-functional projects across all phases according to both Waterfall and Agile methodologies. Support development of new system features and integration of various third-party functionalities. Automation of complex cross-departmental operational elements. Responsible for the seamless alignment of internal and external processes to ensure efficient engagements. Collaborating with external parties and regulatory bodies to ensure adherence to compliance standards. Maintaining critical customer and partner relationships. Leading and coaching multiple project teams through system and transformational process changes. Ensuring successful rollouts of new tools and methodologies. Defining and maintaining performance targets and regular reporting of the above to relevant stakeholders. Continuous support and change management of improvement initiatives. Facilitation of planning, review, and retrospective sessions.
Mazars in South AfricaSenior Business Process Engineer | Project Manager
Apr. 2020 - Oct. 2021Design of target operating models and implementation of new products, processes, and systems. Creating testing and implementing an automated multi-pronged compliance audit model. Developing detailed project plans and executing end to end from definition to change management. Identify strategically viable business strategies. Provide consulting advice on supplementary services, including process automation, process optimization, robotic process transformation, etc. Ensuring the accurate and comprehensive translation of business requirements to development specifications. Coordination of multiple teams to ensure successful cross-functional project delivery. Iteratively engaging with the customer to ensure adequate consideration of consumer needs. Establishing interfaces between suppliers, operations, and clients. Ensuring process and operational improvements adherence to external regulatory requirements. Proactive logging and resolution of project risks and impediments.
Pure Water SolutionsPart Time Consulting | Operations Coordinator
Jul. 2018 - Mar. 2020Coordinating sourcing, payment, and delivery of production components. Quality control of incoming stock and ensuring compliance to fire department requirements of warehousing sections. Maintained favorable relationships with key vendors. Ensuring adequate inventory levels by integrating the inventory tracking system with work scheduling and stock allocation. Improving the operational systems and processes and maintaining constant and effective communication with management. Performed regular optimal route planning for teams. Managing customer relationships and resolving customer complaints. Implemented quality assurance steps by requesting graphic evidence of certain parts of installations and following up with customers post installation. Recommended additional service offerings to alleviate seasonality cycles in profit. Provided training and strategically formulated teams to ensure presence of senior skills and a learning environment for new recruits.
York TimbersStudent Project | Lean manufacturing and assembly engineer
Jan. 2018 - Jun. 2018SabieWas presented with a pre-defined effect of process misalignment which resulted in simultaneous inventory shortage of in demand products and inventory pile up of less popular products. Performed root cause analysis in different areas of the plant to create a holistic overview of the various process inefficiencies and their impact. Recommended change in cutting pattern to resolve simultaneous shortages and overstock. Identified other areas of improvement to further improve usage of equipment and reduce energy consumption. Drafted varying batch sizes for different sections of the plant based on process speeds, labour requirements, equipment capability, utilization and so forth. Provided estimations of possible increased revenue and increased costs if production should increase. Identified current and future bottlenecks and provided ways to avoid and exploit it. Identified additional markets for by-products previously considered waste. Compared various automation options and calculated expected payback periods.
BMW GroupStudent Project | Assembly, simulation and facility layout engineer
Jul. 2017 - Dec. 2017Pretoria Area, South AfricaWas presented with a pre-built facility that needed to be optimally utilised to ensure adequate production. Utilized known process speeds, statistical order probability and resource utilization to create a best-case simulation model of the current planned layout. Considered input from departmental heads, managers and other stakeholders and the insights of floor workers to capture not only strategic intent but also day-to-day operational challenges. Identified possible bottlenecks and utilized system specifications and historical data to determine regularity and likelihood of delays, downtimes and wastage. Simulated various alternative layouts and documented how they could mitigate forecasted process inefficiencies. These simulated alternatives considered resources allocated, speed of certain processes, transportation alternatives, elimination of unnecessary movements etc. A user-friendly interchangeable model was also delivered for the organization to see the impact of any additional changes in the future.
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