Requests
3
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
🧨100%
Consulting
🎓100%
Student
🔥50%
Startup Founder
Geos
🇬🇧50%
United Kingdom
Work Background
BCD Meetings & EventsOperations Supervisor EMEA
Jul. 2024 - Mar. 2025Led and supported a team, promoting a collaborative and productive work environment
Trained new employees and helped implement new company procedures
Monitored team performance to ensure client expectations and deadlines were met
Conducted regular employee check-ins and supported career development
Ensured compliance with internal procedures and client-specific requirements
Key Skills:
Team Leadership • Training & Onboarding • Client Communication • SOP Compliance • Performance Tracking • Problem Solving • Process Improvement
GiveMeTasksEmpowering Coaches, Trainers & Consultants
Mar. 2024Portofolio:
https://sites.google.com/view/ioana-stefan?usp=sharing
Created engaging video content including Video Sales Letters, promo videos, and faceless reels using AI tools and stock assets
Added B-rolls, visual effects, and custom graphics to enhance viewer engagement
Designed social media visuals and generated video scripts aligned with brand messaging
Delivered high-quality content optimized for platforms like Instagram, LinkedIn, and YouTube
Tools Used: Canva • CapCut • ChatGPT • Captions • Descript • Google Workspace
SIRVA BGRS Worldwide, Inc.International Move Coordinator
Jul. 2022 - Dec. 2022Prague, CzechiaSummary:
As the primary point of coordination, I provide top-notch service delivery to clients and their assignees, serving as the initial contact for all aspects of employee relocation. My responsibilities include organizing the movement of household goods and personal items, managing customer expectations, and ensuring the success of each move. I coordinate logistics, communicate with overseas agents and supply chain partners, and report back to national accounts as needed. Additionally, I follow predefined processes, anticipate efficient shipment routing, manage paperwork and file documentation, enable billing, and negotiate with vendors to resolve any discrepancies.
Inhouse Mobility GmbHGlobal Mobility Consultant
Jan. 2020 - Nov. 2020Munich, Bavaria, GermanyOverseeing and managing international EU registrations, ensuring coordination and timely submission
Responsible for efficiently executing procedures and coordinating with all stakeholders involved
Maintaining regular communication with national and international network partners and clients
Reviewing and coordinating the necessary documentation for compliance
Collaborating globally with international offices and providing support as needed
Conducting assessments and providing advice on global mobility policies and regulations
Facilitating employee relocation processes, including visa applications and housing arrangements
Monitoring and ensuring compliance with immigration laws and regulations across different jurisdictions
Providing support and guidance to employees on cultural adaptation and integration into new environments.
Wipro LimitedTechnical Support Analyst - Travelport Account
Jul. 2019 - Aug. 2022Bucarest, RumaniaMaintain written or verbal communications with airlines and travel agents, in order to investigate and solve airline ticketing errors.
Analyzing and advising travel agencies on topics such as airline fares, fare rules, flight schedule changes, refunds, and any functional support for bookings.
Responsible for Galileo GDS incident management on the German and Swiss market, ensuring that cases are resolved in a timely manner. Document and escalate cases when needed as per internal guidelines. Provide coherent and intelligent problem descriptions to enable the incident to be referred to outside suppliers or other teams without further reference.
Provide dedicated customer service and technical support for Travelport on associated products and platforms.
GDS Software installation & support: Smartpoint, Galileo and My Travelport portal.
GiveMeTasksVirtual Assistant
Oct. 2018 - Dec. 2024WorldwideI have extensive experience in administrative tasks, including e-mail and calendar management, travel arrangements, and the creation of comprehensive business trip itineraries using industry-standard tools like Travelfy, Axus, and Tourcube. I have a proven track record of efficiently booking flights, hotels, trains, and other travel-related services through various platforms. Additionally, I manage travel expenses, handle invoices, and serve as a point of contact during travel emergencies, ensuring seamless rerouting when necessary.
One of my standout strengths lies in my ability to maintain transparent and efficient communication with stakeholders. Beyond my proficiency in travel management and administrative tasks, I am excited to bring a broader skill set to your team, I am a tech-savvy individual who leverages a range of tools to enhance productivity and efficiency. My curiosity fuels my drive to continually seek innovative ways to streamline processes and implement effective solutions.
ADMINISTRACIONES GARI Y RODRIGUEZ SAProperty Management Assistant
Nov. 2017 - Jun. 2018Palma de MallorcaPerforming the basic accounting duties like processing payments;
Creating financial reports;
Maintaining financial databases and spreadsheets,computing the billing statements;
Answer phone calls (in Spanish,English and German),helping the general public, employees and the clients with the activities related to accounting;
Make appointments, file perform data entry, scan documents; Other tasks that contribute to the function of the accounting department.
PHH Direct SearchRecruiter
Jul. 2017 - Dec. 2017Palma , HamburgCreate and place ads on job markets and other social media channels
Responsible for sourcing, screening, interviewing and placing candidates
Cultivate candidate networks and maintain candidate relations to source for future job openings
Maintain databases and collect documents Travel arrangements
TUIAirport Rep.
Jun. 2017 - Nov. 2018Palma de MallorcaCoordinating transfers, organizing airport paperwork often requires high speed re-organizing on short notice, solving guest's complaints and actively reacting to large-scale situations including flight delays and cancellations. This job required strong problem-solving, while providing professional client support in often time-sensitive and stressful situations.
Coordinating transfers from airport to hotel;
Manage complaints and find solutions.
Meliá Hotels InternationalFront Desk Receptionist
Feb. 2014 - Mar. 2016ViennaRESTAURANT RECEPTIONIST Accompany clients to the assigned table;
Answer the phone according to hotel standards;
Take reservations; Correspondence.
Intch is a Professional Networking App for the Future of WorkSee more people like Ioana on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
565944 people
23
Office Manager/ Administrator @ Greene King
24
Business Coach & Writer/Broadcaster @ ASIS Business Coach
16
Global Customer Support Director
87998 people
16
Global Customer Support Director
16
Project Manager @ Vodafone
15
Business Founder and Creative @ Life by the Blonde