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Work Background
SP Trade SpARegional Manager Chile/Perú
Aug. 2024
SchaefflerGerente Ventas America South
Jun. 2022 - Jul. 2024Región Metropolitana de Santiago, Chile
DercoRegional Manager
Jan. 2016 - Sep. 2019Provincia de Santiago, ChileLeading a Regional Team for OEM & Accessories business in Chile, Peru, Colombia and Bolivia with a strong strategy focused on client satisfaction in Supply Chain & Planning, Commercial and Accessories with 11 automotive brands, responsible for an annual budget of US$100 million, reporting to Regional Commercial Manager. • Planning team transformation, separating stock orders from initial orders, with Lean Management for continuous improvement of service level from 88% to above 92%.
• Negotiation and implementation of spare parts sales in new sales channels, wholesale, web and Autoplanet stores, with estimated sales of US$1 million in the first year.
• Leading a regional team in car accessories, specifically radios, managing to unify purchases for 4 countries, reducing cost by 40% and achieving growth from US$1 million to US$12 million over four years.
• Centralization of the planning and purchasing operation by creating a hub in Chile, reducing inventory from 52 to 46 weeks and reducing obsolescence by 2%, also improving missing spare parts solution days from 35 to 26 over 2 years.
• Service level improvement and sales growth since 2016 (+21%, +19%, +18%).
DercoSpare Parts & Accessory Manager
Jul. 2014 - Jan. 2016Provincia de Santiago, ChileLeading a team for OEM & Accessories business for Chile, in Supply Chain & Planning, Commercial, Accessories and Customer Service. Reporting to Automotive General Manager with an annual budget of US$45 million. • Responsible for the purchase and sales of spare parts and accessories to the dealer network in Chile with more than 70 points of sales, annual budget and commercial strategies, achieving 12% growth. Annual budget of US$45 million.
• Implementation of a test panel for the customer service unit team, defining a 24-hour Service Level Agreement and improving customer satisfaction.
• Implementation of the Derco Accessory Center model, raising sales by 26%.
• Effective negotiation with suppliers to obtain origin certificates resulting in a 6% tax reduction.
Ditec Automoviles S.A.Spare Parts & Accessory Manager
Jul. 2011 - Jun. 2014Ciudad EmpresarialResponsible for directing and controlling the logistic processes, storage, management, control, sale and delivery of spare parts to dealers and branches in Chile, Bolivia and Argentina, creating fluid processes, in order to ensure the quality and level of service to external and internal customers.
• Successful implementation of a clear strategy to improve sales of accessories across four brands in our dealer network, with profitable annual growth of 300%.
• Coordination and implementation of a new distribution center in ENEA, restructuring the sales area, with exclusive dedication to insurance companies and the dealer network, increasing sales by 18%.
• Implementation of purchasing system based on rotation and cost, focusing purchase on high and mid rotation parts, increasing service level from 78% to 90%.
• Alignment and implementation with dealer network of annual goals for budget compliance, achieving 25% growth.
Hilti Chile Ltda.Senior Product Manager
Jun. 2010 - Jul. 2011Provincia de Santiago, ChileResponsible for the Drilling & Demolition business units and Fleet Management program. • Drilling & Demolition: responsible for profitability of the line, strategy of launching new products, training a sales force with growth to date of 33.3%.
• Paid Premium Fleet Management Program: responsible for strategy, training, pricing, strong work in SAP, doubling 2010 sales.
• Successful launch of demolition tool TE3000, conducting market research, defining 6% target market share for the first year, managing to exceed the established goal.
Hilti Chile Ltda.Product Manager
Oct. 2007 - Jun. 2010Provincia de Santiago, ChileResponsible for the business units of Anchoring Systems and Firestops.
• Strategy development regarding Anchor and Firestop business units, with strong sales growth (45% / 40% 2009-2010).
• Development and implementation of firestop products, closing important project for Titanium building, corresponding to 300 units of firestop coating for curtain wall façade.
• Coach, coordinator and speaker of BTS (Basic Training Seminar) and Seminars of Firewall Systems.
Minera FormasResearch & Development Assistant Manager
Feb. 2004 - May. 2007Provincia de Santiago, Chile• Complex research into natural zeolites, phosphate rock and non-metallic minerals.
• Product development, sales and opening of markets related to areas of environment, fertilization and animal nutrition (from cold calls to deal closing, passing through the development of a website, mailing and e-mailing campaigns, field client contacts, showrooms and technical presentations, laboratory work, etc.).
• Application of natural and modified zeolites as biofilter media, septic leach fields media and filtration of water and wastewater for the removal of ammonium, heavy metals and arsenic, among others.
Ambitec S.A.Operations Manager
Nov. 2000 - Mar. 2002Puerto Montt• Sales and installation of important project based on microfilters for fish farms, managing to overcome competitors with a new product for Aquachile and Salmones Lircay, for US$900,000.
• Implementation and administration of three business units for the treatment of blood water, based on m3 treated, for Eicomar, Aquachile and Marine Crops.
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