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Work Background
LegalSifterDirector of IT and Security Operations
Aug. 2024United StatesFollowing the acquisition of Contract Logix by LegalSifter, I remained in the role of Director of IT and Security. My primary responsibility is to unify methodologies, security posture, and technology across both organizations into a cohesive and efficient IT framework. I lead compliance efforts for major standards including SOC, HIPAA, PCI, and ISO. Additionally, I manage and maintain multi-cloud infrastructure across Azure, AWS, and Google Cloud. I continue to support the Contract Logix division by providing leadership in DevOps and handling escalated technical support issues.
Contract Logix LLCDirector of Information Technology
Mar. 2018 - Aug. 2024United StatesAs the Director of IT, I managed the organization's Azure cloud infrastructure, end-user systems, and product DevOps operations. I also oversaw the product support team, ensuring timely resolution of technical issues and a high level of customer satisfaction. I held full responsibility for technology vendor management across the company and worked closely with business units to streamline processes by leveraging innovative technologies. Outcomes for the eeffort was inproved cost savings and getting to 99.999% uptime for the product.
In addition, I led the company’s security and compliance initiatives, successfully achieving and maintaining compliance with SOC, HIPAA, and PCI standards.
Contract Logix LLCSolution Delivery Manager
Jul. 2016 - Mar. 2018United States, LowellAs the Solution Delivery Manager, I led the Implementation Services and Data Services teams in delivering end-to-end solutions for our Contract Lifecycle Management (CLM) platform. This included facilitating system integrations, managing complex data migrations, and ensuring successful customer onboarding. I oversaw the migration of over 200 Generation 1 customers to our next-generation platform.
In this role, I focused on reducing customer time-to-value by leveraging Agile methodology, fostering cross-functional collaboration, and executing detailed project planning—ultimately driving increased customer retention and satisfaction.
Contract Logix LLCImplementation Services
Jan. 2015 - Jul. 2016United States, ChelmsfordContract Logix brought me on board to support their industry-leading Contract Lifecycle Management (CLM) software. I managed an implementation portfolio of over 100 clients, consistently achieving high satisfaction rates. Additionally, I performed the majority of the company’s data migrations, leveraging both built-in platform tools and direct SQL programming to accelerate implementation timelines.
Dewitz MediaSenior Consultant
Feb. 2014 - Jun. 2016United States, GreenevilleArchitect/Coder/Backend/Wise-man
He is our go to man for the "why isn't it working" question. A web solutions expert that is rock solid in his knowledge and ability to find answers to most anything tech Internet related.
Concord Group InsuranceBusiness System Analyst
Sep. 2013 - Dec. 2014United States, ConcordAs a Business Analyst, I collaborated closely with business stakeholders to gather feedback on software functionality and translate it into detailed specifications for a new online platform. Additionally, I supported the department’s transition to leveraging SCRUM methodology and best practices to improve project delivery and team collaboration.
AllsscriptsSenior Business Analyst
Oct. 2012 - Mar. 2013United States, NashuaAs a Senior Business Analyst in the medical industry, I collaborated closely with business stakeholders to collect software feedback and translate it into clear, detailed specifications for the development team.
BIZAIC, LLCOwner / Senior Consultant
Jan. 2005 - Dec. 2012United States, NashuaBIZAIC is an IT consulting firm dedicated to revolutionizing productivity through innovative technology solutions. We focus on serving homes, as well as small and mid-sized businesses, by elevating their technology capabilities to the next level. Our mission is to ensure long-term success by helping clients stay ahead of rapidly evolving industry trends.
Globalware SolutionsSr Business System Analyst / Programmer
Jul. 1997 - Oct. 2012United States, HaverhillSenior Business Systems Analyst / Programmer
Global Supply Chain Management Company – Printing and Media Manufacturing
Over 15 years of experience
Worked in a fast-paced supply chain management environment within the printing and media manufacturing sector.
Initially supported business operations by developing methods to capture and report key performance indicators (KPIs) across all business units.
Transitioned to a full-time IT role, contributing to the design and development of distribution and reverse logistics software solutions.
Led integration efforts between internal systems, machinery, and external vendors to streamline operations and improve process efficiency company-wide.
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