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Work Background
Change Management Specialist
Warrior-Brain.comChange Management Specialist
Feb. 2025United KingdomManaging and facilitator changes in business and services which retains staff and keep profits to rocket sales and expansion
iOS App Developer
BAWarrioriOS App Developer
Oct. 2024United Kingdom• Developed and maintained iOS app for a neurodiverse safe space, focusing on community and progress over perfection. • Implemented features for both free version and paid membership, emphasizing user experience and inclusivity. • Collaborated with cross-functional teams to ensure the app's functionality and accessibility for users in the United Kingdom.
Entrepreneur
Warrior-brain.comEntrepreneur
Sep. 2024United KingdomMentoring and Consulting for professional people with adhd diagnosed as an adult. Professional empowerment talks for companies to receive good real data to grow their business and ensure staff retention.
Customer Service Advisor
Solaris SECustomer Service Advisor
Jan. 2024 - Aug. 2024Skipton, England, United Kingdom
Administrative Assistant
S&J Polythene and PaperAdministrative Assistant
Oct. 2022 - Nov. 2023Skipton, England, United Kingdom• Managing orders and invoicing • Customer service • General administration
Sales Advisor
We Power Your CarSales Advisor
Jan. 2022 - Nov. 2022North Yorkshire, England, United Kingdom. Following up warm sales leads . Customer service . Maintaining a high level of technical knowledge . Providing technical support . Liaising with external providers . Checking validity of government prepared documentation for funding . Multi screen navigation of computer equipment Key achievements: . Promotion to Non Standard Sales Specialist
Supported living manager
Abbeyfield The Dales LtdSupported living manager
Jan. 2020 - Jan. 2022Barnoldswick/settle sites. Resourcing and scheduling . Administration management . Recruitment, training and retention . Staff performance management . Managing Health and Safety . Financial management . Client support . Project management . Direct sales . Marketing and advertising online platforms . Invoice management . Strategy meeting attendance . Virtual attendance at Cobra meetings . Buying of key resources for the business . Stock take and rotation of catering supplies Key Achievements . Reducing catering budget by 80% through planning and client consultation
Operations /Registered manager
JUST ASK DOMESTIC SERVICES COMMUNITY INTEREST COMPANYOperations /Registered manager
Jan. 2018 - Oct. 2019Skipton, North Yorkshire, United Kingdom. Overseeing the provision of personal care . Ensuring clients are reassured and confident in receipt of services . Business development . Ensuring adherence to industry guidelines . Project management . Job recruitment and retention . On the job training and provision of training resources. . General admin Key achievements; . Attaining CQC Registered Managers accreditation in 2018 to leaving. . Business development from 5% to 60% spot contract in council social care services
Event sales and coordinator
ThecateringangelsEvent sales and coordinator
Oct. 2016 - Mar. 2018Whalley, Lancashire, United Kingdom. Managing events from start to finish, including weddings . Problem solving . Planning and purchasing . Maintaining strong relationships with suppliers and clients . Development of website and online activity . Marketing of services . Building and retaining relationships with outside establishments Key achievements : . Winner North West Wedding Caterer of the Year 2016 . Establishing and retaining preferred contractor status at event venues
Registered Manager
DOMICILIARY care services LtdRegistered Manager
Apr. 2001 - Mar. 2018Clitheroe, England, United Kingdom. Managing provision of home care . Ensuring adherence to industry guidelines . Team leadership and performance management Key achievements: . Migrated key business systems from paper to digital . Reduced admin time by 80% . Attaining CQC Registered Managers accreditation from April 2008 to leaving . Attaining CQC registered excellent or good inspection reports from 2008 to leaving
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