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Work Background
Intercultural Program Specialist
CartusIntercultural Program Specialist
Dec. 2023Monitor the progress of over 70 cross-cultural coaching programs, ensuring all sessions take place and are valuable to the assignee Research and resource subject matter experts to supplement cross-cultural coaching programs with specific, local information Review and update cross-cultural coaching materials using PowerPoint to ensure accuracy and cultural sensitivity Data entry for invoicing to pay coaches and subject matter experts
International Assignment Consultant
CartusInternational Assignment Consultant
Mar. 2022 - Dec. 2023Provided excellent customer service to employees who relocated domestically and internationally Counseled customers on their relocation benefits package and the relocation process, served as first point of contact to answer questions, and advocated for expansion of customers’ benefits Booked travel, temporary housing, and movers on behalf of customers Utilized Atlas and Microsoft Excel to maintain and organize files of over 100 customers in the process of relocation, and to monitor each customer’s stage in the relocation process
Cultural Profile Writer and Webinar Facilitator
RW3 CultureWizardCultural Profile Writer and Webinar Facilitator
Oct. 2021 - Dec. 2022Developed in-depth cultural profiles for businesses preparing to send employees to work abroad Conducted extensive internet research on different cultures by combing online sources and performing interviews to provide facts for articles Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content Used Microsoft Word and Google Docs to store and share created documents Presented a webinar on “Building Relationships Across Cultures” utilizing GoWebinar; researched and complied information to create content for the webinar
Employment Coordinator
Work For WarriorsEmployment Coordinator
Jul. 2021 - Mar. 2022Hattiesburg, Mississippi, United StatesMatched military service members, spouses, and dependents to open positions based on skills and work requirements Presented Work for Warriors program to employers to ensure partnerships in hiring service members, and to ascertain hiring needs and subsequently provide candidate recommendations Pre-screened and revised resumes and cover letters prior to sending to corporate hiring managers for consideration Hosted and attended job fairs to educate military service members and employers on the Work for Warriors program
Customer Service Representative
Wright MedicalCustomer Service Representative
Jan. 2021 - Jul. 2021Arlington, Tennessee, United StatesResponded to emails and phone calls as first point of contact for sales representatives Placed orders for facilities to purchase products and bill facilities for product usage Placed orders to restock products in hubs and facilities
Education Assistant and Interventionist
University of Memphis Campus SchoolEducation Assistant and Interventionist
Aug. 2020 - Jan. 2021Memphis, Tennessee, United StatesUsed Google Classrooms to instruct small groups and intervention classes Assisted kindergarten teachers in instruction and class preparation Assisted with school operations and school supply distribution Led and organized after school care program
Virtual Assistant
A Seed to HarvestVirtual Assistant
Jul. 2020Respond to emails and phone calls, organize and manage email communication with customers Schedule meetings, organize managers’ calendars, and book travel and accommodations Perform market research and create presentations Provide customer service as first point of contact and create and manage customer records Manage contractors to make sure quality and timely completion of deliverables Design, publish, and manage company website and social media accounts Create and update Standard Operating Procedures manual
Kindergarten Teacher
MEMPHIS DELTA PREPARATORY CHARTER SCHOOL INCKindergarten Teacher
Jul. 2019 - Jun. 2020Memphis, TNTaught Reading Mastery and phonemics Substitute taught all content Annotated lesson plans for reading skills class and distributed lesson plans and materials to all kindergarten teachers Communicated with parents about child's progress
Kindergarten Teacher in Residence
Achievement FirstKindergarten Teacher in Residence
Jul. 2018 - Jun. 2019Brooklyn, New YorkSupported teachers in behavior management of kindergarten classes Substitute taught all content Graded homework assignments and logged completion in Kickboard (school daily activity website) Made copies of assignments and lesson plans
Senior Program Coordinator, Study Abroad and International Programs
Tulane UniversitySenior Program Coordinator, Study Abroad and International Programs
Jun. 2016 - Jun. 2018Greater New Orleans AreaClerical and administrative duties and data entry Assisted and advised Tulane University students with preparations for study abroad, including visa applications Study abroad scholarship advisor Assisted and advised international university students with arrival and studies in the United States, and with the J-1 and F-1 visa processes Planned, organized, and presented information and orientation sessions for international students arriving at Tulane University, Tulane students interested in study abroad, and Tulane students returning from study abroad Organized events to promote interaction between international students and local students Assisted Associate Director in building and launching new application systems through Terra Dotta Supervised and trained student workers
ESL Instructor / Mandarin teacher
Warren Walker SchoolESL Instructor / Mandarin teacher
Aug. 2015 - Jun. 2016Greater San Diego Area / Yongkang, ChinaRepresented Warren-Walker School in a cultural exchange program at Foreign Language School, Yongkang, China Taught English to 1st and 3rd grade Chinese students – 12 classes, 40 students per class Taught Mandarin to kindergarten through 3rd grade and middle school American students Developed lesson plans to facilitate learning vocabulary and sentence structure Organized a student exchange program and assisted in the application process for Chinese students to attend Warren-Walker School Helped facilitate Warren-Walker School student visit to Foreign Language School
Agent
Liberty National Life Insurance CompanyAgent
Feb. 2015 - Jul. 2015Greater New Orleans AreaResearched local businesses and business owners Presented life and supplemental health insurance policies to business owners and their employees Enrolled and reenrolled employees in group benefits Transferred group benefits to individual benefits Assisted businesses’ bookkeepers in deducting premiums from payroll
Intern ESL Instructor
Yong Feng Middle School (Beijing, China)Intern ESL Instructor
Sep. 2011 - Dec. 2011Beijing City, ChinaTaught English to 7th and 8th grade Chinese students – 5 classes, 30-40 students per class Developed lesson plans to illustrate and explain vocabulary Graded essays Taught American culture Gained experience working in a cross-cultural environment Improved skills in recognizing cultural differences to resolve intercultural conflicts Improved skills in coordinating and presenting information Improved teaching skills Improved skills in intercultural teaching: Teaching multicultural students, and teaching about cross-cultural topics Improved my organization skills
Salesperson
Second Time Around BoutiqueSalesperson
May. 2011 - Jul. 2011Marrero, LouisianaWelcomed customers by greeting them; offering them assistance Directed customers by escorting them to racks and counters; suggesting items Advised customers by providing information on products Helped customers make selections Processed payments by checks, cash, and store or other credit cards Gained interpersonal skills Improved skills to work in a fast-paced environment Improved my organization skills
Intern
Congressman's Office New Orleans Second DistrictIntern
Jul. 2010 - Aug. 2010Greater New Orleans AreaResearched organizations to perform outreach activities Attended community events Assisted in arranging community disaster awareness information sessions Prepared certificates Presented certificates on behalf of the Congressman Answered and directed telephone calls Made telephone calls to gather information Made copies of documents Sent informational emails Increased familiarity with Microsoft Excel Improved interpersonal skills Improved telephone etiquette Improved email etiquette Improved my organization skills
Usher
Mahalia Jackson TheaterUsher
Dec. 2009 - Aug. 2010Greater New Orleans AreaGreeted patrons attending entertainment events Provided assistance with patrons' special needs, such as helping those with wheelchairs Searched for lost articles or for parents of lost children Guided patrons to exits or provide other instructions or assistance in case of emergency Maintained order and ensure adherence to safety rules Examined tickets or passes to verify authenticity Distributed programs to patrons Gained leadership skills Improved skills to work in a crowded and fast-paced environment Improved interpersonal skills
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