Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Mercy Hill ChurchAssociate Director of Gatherings and Administration
Aug. 2016 - Apr. 2025Greensboro, North Carolina, United States● Strategic Project Management: Organized and executed worship services across five campuses, coordinating over 70 volunteers weekly to ensure seamless operations for an organization with almost 3000 regular attendees.
● Clear & Effective Communication: Served as the key liaison between executive leadership and volunteers, streamlining schedules, emails, and logistics to enhance efficiency.
● Administration and Process Optimization: Maintained and administratively managed databases, schedules, and resourcing platforms to improve workflow and maximize productivity.
● Leadership & Team Development: Led onboarding and integration for new volunteers, fostering a culture of support and professional growth.
● Calendar Organization: Managed and maintained the events and appointment calendar for the entire worship ministry to ensure efficiency and superb organization.
● Event Execution: Managed all logistics, travel arrangements and meal coordination for off-site and special events, ensuring flawless implementation and alignment with organizational goals.
P.F. Chang'sHostess
Aug. 2016 - Aug. 2018- Customer Service: Answered phones, created and altered, and updated all reservations, greeted and seated guests and helped servers reset and plate their tables for new guests
Greensboro Marriott DowntownNight Auditor
Aug. 2015 - Aug. 2017- Client Experience Management: Delivered exceptional service as the first point of contact, ensuring smooth check-ins and problem resolution.
- Financial Accuracy: Processed and balanced nightly financial audit reports to ensure seamless accounting transitions.
- Operational Efficiency: Handled clerical tasks, email correspondence, and reservation management with precision.
UNC Charlotte CCI Technical Support OfficeAdministrative Assistant & Data Entry Technician
Nov. 2013 - May. 2014- Administration: Provided administrative support by managing phone calls, emails, and help-desk tickets for technical support clients.
- Data Entry: Executed data entry and database migration to a new system in 2014, maintaining accuracy under tight deadlines.
- Customer Service: Practiced strong customer service skills in daily face-to-face and remote interactions with clients and staff
Intch is a Professional Networking App for the Future of WorkSee more people like Lois on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
469350 people
16
Customer service specialist
15
Human Resources @ UB Greensfelder
17
Sr Director, Customer Support
156984 people
15
Founder & Integrative Nutrition Coach @ RENEW with Caroline
15
Brand Management/ Communications/ Art Direction
16
Real Estate Agent @ Exit Realty