Franco Zaro

Product Manager - Go To Market - Pre Sales Presentations- Analytics- technical Writer- Payments

OperationsProduct DevelopmentStrategy and Product growthCommunications and MediaRisk ManagementGrowth MarketingBilingual Communications SpecialistTechnical TranslatorTranslatorCMOCTOCEOC-level ExecutiveCopywritingSales & BizDevEngineerConsultingEducationData Entry

I have a strong technology background with a focus on turning complex ideas into clear, actionable strategies. Throughout my career, I’ve prepared executive presentations, written technical documentation, and supported the full pre-sales process, including RFPs and RFIs. I work closely with product, engineering, and commercial teams to bridge technical expertise and business needs. Fluent in English, Spanish, and Portuguese, I bring a global perspective that enhances collaboration across diverse markets. I’m passionate about shaping narratives that drive understanding, improve engagement, and deliver results, whether building a go-to-market strategy, developing solution proposals, or translating technical details into business value in fast-paced, innovation-driven environments.

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Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

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Thailand

Work Background

Managing Director - Payments Sr. Analyst

PYMNTSManaging Director - Payments Sr. Analyst

Jan. 2025 - May. 2025Boston, Massachusetts, United StatesLead and collaborate on all data research and project operations related to payment industry platforms and systems, ensuring efficiency, security, and regulatory compliance. Product Strategist, leading a team of experienced professionals to analyze data and emerging technologies, developing solutions and optimizing processes. Manage partner ecosystems and payment service providers to implement robust solutions and strategies.

Global Product Manager - Mobile D-PAS

Discover Global NetworkGlobal Product Manager - Mobile D-PAS

Jun. 2021 - Dec. 2024Greater Chicago Area• Lead product management and Agile development of mobile payments solutions. • Shape the structure and assess the performance of mobile and emerging technologies. • Develop and execute strategic Go to Market, including new products, and product enhancements. • Oversee pre-sales support for each product, focusing on innovation and customer needs.

Director of Product Strategy : FINTECH - IAM - IoT solutions

ValidDirector of Product Strategy : FINTECH - IAM - IoT solutions

Mar. 2018 - Jun. 2021Greater Chicago Area• Lead the qualification and development of new products in Valid’s solutions division. • Drive growth in the North America region and target customer bases abroad. • Plan, implement, and monitor product strategies and procedures. • Direct innovation prospecting, pipeline management, and strategic alliances.

Head of Product Sales Support Americas

ComvivaHead of Product Sales Support Americas

Feb. 2014 - Mar. 2018Philadelphia, PA and Miami, FL A Tech Mahindra Company . Manage operations and sales cycles of cloud-based Payments applications and platforms. • Engage with executives and C-level to highlight the value of SaaS, IaaS, PaaS models. • Lead integration of mobile payments and analytics ecosystems • Responsible of improving customer satisfaction and technical-commercial exhibitions.

Solution Engineering Sr. Sales Product Engineering Manager

NokiaSolution Engineering Sr. Sales Product Engineering Manager

Apr. 2009 - Oct. 2013Sao Paulo & Rio de Janeiro Brazil• Promote and implement trials of Customer Experience Management Platforms. • Improve customer satisfaction index and manage sales work funnels for Latin America.

Nokia VAS Team Leader Engineer, Care and Operations

NokiaNokia VAS Team Leader Engineer, Care and Operations

Aug. 2004 - Apr. 2009Santiago Metropolitan Region, Chile• Support and implement BSO portfolios, focusing on messaging and value-added applications. • Develop educational programs and troubleshooting methodologies for the engineering workforce.

Database Administrator. Responsible of DBA department.

PepsiCoDatabase Administrator. Responsible of DBA department.

Oct. 2000 - Aug. 2004Santiago, Santiago Metropolitan Region, Chile• Oracle DBA Support, Unix Servers Administrator, Backups Policies and Project Management. • CARE, Implementation, Operation and Maintenance of Business Solutions

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