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Work Background
G2 Innovative Solutions, Inc. (G2IS)Financial Management Specialist
Jun. 2022United StatesAnalyze and apply solutions to vendor
Update Veterans Affairs vendor's financial information and Authorized Representatives of vendors Complete business workflow for the process of creating new and existing vendor files nationwide Follow all HIPAA regulations and policies, and Health rules or other relevant guidelines
Research and correct errors in vendor file information
Communicate with vendors via phone and email to update financial information for vendor file.
J29 Inc.Record Analyst II
Jan. 2022 - May. 2022Remote• Writes a non-medical prescription drug reconsideration or LEP decision that is clear and supports the determination made. • Ensures that all appeal issues raised have been researched and addressed. • Provides a fair and impartial decision based on the presentation of facts, Centers for Medicare & Medicaid Service (CMS) regulations and policies, and Health Plan formulary rules or other relevant information. • Ensures all documents are releasable and do not violate any Privacy Act provisions.
TEKsystemsPPP Loan Tester
Jan. 2021 - Feb. 2021• Validate financial information provided by small businesses
• Review Financial statements and Business Tax Forms
• Approve or Decline loan request based on information provided
Internal Revenue ServiceTax Examining Technician
Mar. 2020 - Jan. 2021Austin, Texas, United States• Audit Tax forms 1040 & 1040SR
• Code and edit tax forms for refund processing • Correspond to taxpayers about missing information • Determine correct tax codes
Shoreline ChurchWorship Resident
Jan. 2019 - Jan. 2020Austin, Texas Metropolitan Area Operated in vocational ministry full time
• Scheduled and managed volunteers in various ministries
• Developed and arranged vocal parts for original music
• Oversee recruiting and auditions for worship and production volunteers • Assisted in coordinating church-wide outreach and events
• Discipleship training
• Biblical training
Internal Revenue ServiceData Transcriber
Feb. 2018 - Jan. 2019Austin, Texas• Transcribed Tax 1040 forms into IRS system for Refund • Corrected tax information and input into system
• Transcribed foreign tax forms into IRS system
• Gained knowledge in all tax forms • Efficient in meeting weekly quota
SpherionBlue Cross & Blue Shield Customer Service Agent
Sep. 2017 - Feb. 2018Killeen/Temple, Texas AreaManage member's accounts
Track every member interaction
Provide Billing services for premiums
Explain benefits Provide explanation of claims
Verify accounts
Teleperformance USAHumana Customer service Specialist
Jul. 2017 - Sep. 2017Killeen, TX• Assist Members with Verification of Benefits
• Order Medicine
• Explain Benefits to Members
• Provide Pricing options
• Change Addresses
• Change Physicians
• Billing for Insurance Plan
• Keep track of customer interactions
LegalZoom.com, Inc.Document Specialist
Aug. 2016 - Mar. 2017Austin, Texas AreaPrepare Legal documents for LLCs, Corps, and Non-profits in all 50 states. Prepared and reviewed final letters for customer. Revising documents Correcting errors. Obtain EIN tax ID for LLCs.
State Farm InsuranceAuto Underwriting Service Assistant
Jan. 2015 - Oct. 2015Austin, Texas Area• Make corrections or changes to auto policies
• Correct or change mailing and/or residence address and vehicles on auto policies
• Added or deleted various coverages and discounts to polices
• Requested forms that were needed to complete transactions for policy changes.
• Directed complex policies to proper Queues. • Communicated with Agents for additional information needed for Policy transactions.
Ausley, Algert, Robertson & Flores LL{Receptionist II
Sep. 2014 - Jan. 2015Austin, Texas Area• Greet Clients • Collect Client’s Consultation payments
• Direct Calls to appropriate Legal assistant or Attorney
• Open and Retire Cases
• Order Supplies
• Retrieve and send any packages and/or mail
• File various documents in correct case
• Restock Supplies
• Keep Attorney’s schedules up to date
• Keep Office Clean
Leading Edge Personnel LtdDocumentation Specialist-Temp
Jan. 2014 - Sep. 2014Austin, Texas Area• Provide temporary assistance with documents assigned
• Edit legal documents
• Make sure spelling and Grammar are corrected
• Check all document types and legal duplication
Sears Holdings CorporationDelivery/Installation Specialist
Jun. 2013 - Oct. 2013Round Rock, TX• Receive inbound calls
• Provide customers with information on delivery and/ or installation of appliances
• Provide a solution to customer’s problems with delivery and/or installation
• Transfer calls to right departments
• Update customer information in account
Ausley, Algert, Robertson & Flores LLPIntern/Receptionist
May. 2012 - Aug. 2012Austin, Texas Area• Greet Clients • Collect Client’s Consultation payments
• Direct Calls to appropriate Legal assistant or Attorney
• Open and Retire Cases
• Order Supplies
• Retrieve and send any packages and/or mail
• File various documents in correct case
• Restock Supplies
• Keep Attorney’s schedules up to date
• Keep Office Clean
The Hospital at Westlake Medical CenterHealth Information Management Clerk
May. 2011 - Aug. 2011Austin, Texas Area Collect patient’s medical records
Check in and Check out of the system at the hospital. Make sure every medical record both new and old was scanned into the system.
Filed Medical Records into numeric order.
Provided Customer service to patients by ensuring secured transfer of any records to physician’s offices or insurance companies.
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