SYSTRAHR Operations Specialist MENA
Jul. 2015 - Dec. 2017United Arab Emirates• Implemented a lean HR operating model by leveraging HR automation, resulting in a 70% reduction in headcount.
• Developed a people champion approach that increased HR participation in the business by 40% within a span of less than 3 months.
• Conducted a comprehensive Job Analysis and designed a Job Grading Structure and an in-house compensation framework. Managed and executed incentive compensation programs, employee health insurance benefits, and other related initiatives. Achieved enhanced employee benefits while reducing annual operating costs by 20%.
• Introduced a range of HR tools, including appreciation certificates, recognition policies, motivational workshops, milestone achievement events, birthday cards, fringe benefits, employee/team picture books, and more.
• Utilized workforce analytics to design career paths, individual performance development plans, performance management systems, internal top-talent matrix, competency matrix, and other strategic HR initiatives.
• Collaborated with all departments to ensure the consistent and successful achievement of human resource initiatives and goals.
• Conducted accurate employee performance reviews, recognizing and promoting competent and confident staff members for their outstanding teamwork and overall performance.
• Participated in weekly staff meetings and held regular meetings with the Head of Department to review progress and status of various issues.
• Ensured that management had a comprehensive understanding of key employment laws and company policies. Effectively addressed minor, moderate, and more serious issues and complaints, conducted thorough investigations into disputes, and prioritized the confidentiality of all parties involved.