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Work Background
Operations Manager
R-StoryOperations Manager
Mar. 2024
Director Of Operations
Realty ONE Group HavenDirector Of Operations
Jun. 2022 - Dec. 2023Appleton, Wisconsin, United States
Mortgage Loan Coordinator
HomefinityMortgage Loan Coordinator
Aug. 2019 - Jan. 2022Appleton, Wisconsin, United States• Created training for all new hires for the Loan Coordinator role. 25 day training program with recordings available and a full presentation. Conducting Monthly Continued Education classes for the Loan Coordinator department. 14 classes created with recordings and presentations • Reviewing files for fee accuracy and compliance. • Communication directly with the borrower throughout the entire life of the loan. • Submitting files to processing: collecting supporting documents, calculating income, ordering appraisals, updating the application. • Coordinating closing with the borrower and title.
Head Teller
Community First Credit Union - Appleton WisconsinHead Teller
Jan. 2019 - Aug. 2019Greenville, Wisconsin, United States• Ordering Cash for the Branch. • Organized Balancing of the Vault, ATM, Coin Machine, Cash Dispense Machines and a drawer. • Scheduling teller’s hours. • Auditing teller drawers. • Giving guidance and coaching to my team and members.
Mortgage Loan Processor
First State BankMortgage Loan Processor
Feb. 2018 - Dec. 2018New London, Wisconsin, United States• Assist mortgage lenders in obtaining credit reports, ordering appraisals, and ordering title commitments. • Work very close with vendors-via email or over the phone. • Balance monthly reconciliations for the mortgage department. • Schedule closing with the Title Company and/or customer. • Make sure the lender has all the appropriate paperwork for the closing.
Corporate Trainer
Fairway Independent Mortgage CorporationCorporate Trainer

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Personal Pitch
Real Estate & Rental Operations Assistant
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